Reviews
Quick and easy
I had very limited time to look for a car. I went to this dealership on a Saturday morning and they had me out and driving away with my new vehicle by the time I needed to leave for work. They were sure to help as much as possible to make my experience a great one and this day it was. I only had one very small hiccup. I ordered a care package for my vehicle and they were supposed to call me in the week following my purchase to install it. I called them 3 weeks later (as no one had called me yet and it was right before christmas) and they got me in the next day. I was given a loaner vehicle overnight and they had my vehicle done before noon the next day. Great experience and I am very happy with my new SUV.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to post a review. We're glad to learn that you are happy with your new SUV! It was our pleasure to ensure that you were satisfied. Please let us know if we can help with anything else in the future.
My salesman made me feel so comfortable
My salesman Stephen nietzel was excellent at his customer service. He made everything go so smooth. I would recommend my friends to go buy a car from Big Steve because I beleieve in Steve!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We will make sure to pass on your kind words to Stephen. It was a pleasure for him to get to help you. See you again!
Stephen Nietzrl
Stephen is a true professional, and knowledgeable on All vehicles , my husband pickup his new Dodge Durango and while there, we also purchased a Jeep Renegade for me... I will recommend Stephen and the dealership, Charlie also was a big help.. thank you for all the help...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing that Stephen was able to assist you with all your needs! We love having you at our dealership. Please reach out if there is anything else you need.
Very nice and helpful!
Very nice sales lady Danielle helped me find my dream car a gray Jeep Wrangler for a reasonable price. I highly recommend Danielle to all of my family and buddies! Thanks Danielle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased that Danielle has earned your recommendation! She was happy to give you five-star service and help you find your dream Jeep. If you need anything else, then please reach out to us.
Excellent
Excellent service very friendly and excellent knowledge. Definitely recommend friends and family to dealerships. Definitely keep me informed with my services that are needed. Love my Jeep
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We truly appreciate your feedback and love knowing that we provided you with excellent, friendly, and knowledgeable service! Please come back again!
Wow is all I can say!
This has been the most knowledgeable experience I have had with buying a car. I came here want if to trade my car for any car really. But, Jesse (who helped look around with me and my family) helped me find the right car for me AND worked around my financial status.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted that Jesse has earned five-stars from you. He was happy to listen to your needs and find the right vehicle for your family. We look forward to serving you again in the future.
Great car buying experience!
I give BIG Chrysler a 5 star for making my car buying experience so pleasant and stress free. Johnny was one of the best salesman I’ve ever dealt with, I’ll def be back to see him when I’m ready to upgrade!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad that you had a great car buying experience with us. Johnny and our team were happy to help you. We appreciate your business, and we look forward to serving you again in the future.
My experience with Stephen was exceptional!
Stephen went up and beyond to helping us. His knowledge of what we needed at the time was impeccable. We left very pleased. Thank you Stephen and I would recommend others to work with you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to know that Stephen has earned five-stars for his customer service. Your satisfaction is our top priority, and we were happy to assist you. We look forward to your next visit.
Excellent Customer Service
Danielle was very helpful in finding the right vehicle for my family. She was meant our needs and PRICE! We will be back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time out of your day to share your experience with us. We will make sure to pass on your compliments to Danielle! How wonderful that she was able to meet all your wants and needs! See you soon.
Very polite and good customer service
All have tried to help me with what I needed to have done and tried to even see if there were any deals or discounts
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Our team is always happy to help you with any of your vehicle needs. We look forward to serving you again in the future.