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BIG Chrysler Dodge Jeep Ram

(1,370 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,370 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Best experience buying a car ever

Had the best experience buying a new car at Michigan City Jeep and salesman Johnny Kwiatkowski made it easy! He did a great job finding me the right car for me. The service department is great also! Would highly recommend shopping for your new or used car here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for leaving us a five-star review! We are happy to hear Johnny provided you with excellent service and the best car buying experience! It was a pleasure working with you. Congratulations on your new car!

Wonderful and easy to work with

The employees here were friendly, they got so close to matching our budget price it was a guaranteed deal right away. Cant speak highly enough of this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to recognize the great work our team did to ensure your satisfaction. We're glad they were friendly and easy to work with. We appreciate the five-star review and recommendation. We look forward to serving you again in the future.

New, terrifying and exciting

First time purchasing a car on my own. Was nervous but was able to ask all the questions I needed and walked through it. I enjoyed working with Bill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Bill! We're glad that he was able to help you feel comfortable during your first car purchase. Please let us know if we can assist you with anything else. We look forward to serving you again one day.

They were awesome and helped me get what I wanted!

Really helped me get what I was looking for. Even through the long stressful process of buying a new vehicle made it easy and was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Cody, Thank you for sharing your comments. Our team always wants to make sure that our customers find the car they need at a fair price. We appreciate your business with us and invite you to come back!

A great experience to say the least!!

Went in to Michigan City Chrysler Dodge Jeep Ram today not expecting to leave in a new vehicle (rough credit), but thanks to James Parret going above and beyond I left in a brand new Cherokee. I?m overall very happy with my experience and will be back. Great customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Andy, thank you for taking the time to share your five-star review! Congratulations on the new Cherokee! We are thrilled to hear that James went above and beyond to get you what you wanted. Please do not hesitate to reach out to us if you need anything further!

Ben is a cut above the rest

Are you looking for a new vehicle? If so you're probably a little nervous. What delaership should I go to is what I asked myself. I had always heard car salesmen are extremely pushing and dont listen. After doing my homework I knew I wanted to go to Michigan City Dodge and go thru Ben. Ben was great he listened to what I needed, didn't try ti sell me whatever. Ben cares about each and everyone of his customers and thats hard to find these days. If you in the market you will not find a cooler saleman than Ben Flohr. I highly recommend him and in the future I hope my children will go to him also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a wonderful review and recommendation! Our team strives to provide our customers with an exceptional, stress-free, and satisfying experience. We are very pleased to hear they continue to achieve that with you. Should you need any further assistance, please do not hesitate to reach out to us. We greatly appreciate your business and look forward to seeing you again in the future.

A great experience to say the least!!!

Went in to Michigan City Chrysler Dodge Jeep Ram today not expecting to leave in a new vehicle (rough credit), but thanks to James Parret going above and beyond I left in a brand new Cherokee. I’m overall very happy with my experience and will be back. Great customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time and leaving us a five-star review! We are happy to learn James went above and beyond in helping you with finding a new vehicle. Congratulations on your new Cherokee! It was a pleasure working with you. We look forward to your next visit.

Very excellent custmer service

I really enjoyed the experience of purchashing my vechile. With Dave Buchan, He is very kind,patient and very welcoming and majes you feel welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Love my new Jeep

Went to Michigan City Jeep to look at Jeeps and My Sales man Dave Buchanan was right on top of things. Wasn’t sure if I would trade my 3 yr old Truck in, but when I told Dave, what I was looking for , he found the perfect Jeep. It was loaded. And I Love the Jeep. Thanks Dave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick & to the point!

I was very selective in my choices and Ben F was able to accommodate me. Myself being in sales, understands the importance of customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.