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BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 2:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

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Ben was great!

Went to the dealership with my mom to find her a car and Ben helped us with open arms. He was funny, totally personable and great help. Super cool dude. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Truck Buying Experience

I am not easy to please, but with Stephens patience and caring personality, I was able to purchase the truck I wanted. I would definitely buy another vehicle again. Thanks Stephen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Chrysler Pacifica purchase

Chrysler Dodge Jeep Ram of Michigan City was excellent in knowledge of the vehicles, finding what we wanted, and finding the best price for our budget. We appreciated how quick and easy Johnny made the buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2018 Chrysler Pacifica

Johnny K was very helpful with the purchase of our new van! We appreciated his helpfulness and knowledge of the new vehicle! We would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Keep purchase

Steve is a great salesman and we enjoyed our car buying experience! They had a good selection of vehicles and we found the right one for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

I went there and Scott Donaldson was very professional and friendly, he didn’t push me into anything and helped me find the right jeep for my needs and I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to learn that you had a positive experience working with Scott. It was his pleasure to help you find the right Jeep for your needs. We appreciate the recommendation, and we hope to see you again in the future.

New car

Bill and Dan were amazing and so friendly, I had gone in expecting to be denied any car but they took a chance on me and found me a nice car that would be within my budget. Thank you Bill and Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jennifer, Thank you for your wonderful five-star review! We are so thrilled to learn Bill and Dan were friendly and provided you with excellent service. It's great to hear they helped you find a nice car that was in your budget. It was a pleasure doing business with you. We look forward to working with you again in the future.

New car

Bill was so helpful and friendly with us. He got me a new car instead of a used car I went in for. Dan made the paper work process so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new car, Bryana! We hope you enjoy it, and we look forward to passing on your compliments to Bill and Dan. We hope to see you again in the future

Excellent experience

My new car is amazing. Johnny was such a great guy to work with. Everything was a smooth process and I will recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Lauren, Congratulations on your new car! We are so excited to learn Johnny provided you a smooth process during your experience. Thank you very much for the five-star review and your recommendation. We truly value your business and hope to have the opportunity to work with you again in the future.

Excellent experience

We went in looking for used car, Bill was able to get us a new vehicle for my daughter. We were in and out so quickly with the keys. Dan got us thru all the paper work so easy and quick ad well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rosie, thank you for sharing your five-star experience working with Bill and Dan! It was their pleasure to help your daughter get the perfect vehicle for her. Please reach out to us if you need anything else in the future. We are always happy to help.