Skip to main content

BIG Chrysler Dodge Jeep Ram

(1,369 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 2:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:30pm
Sunday Closed Closed
2018 state dealer award
View 10 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BIG Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Perfect

Johnny understood what I wanted and what I was looking for and nailed it right on the head.. He did a magnificent job and would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to leave five-star feedback about your magnificent experience with Johnny. We're thrilled to see you were able to find what you were looking for. We highly appreciate the recommendation. If there is anything else we can help you with, please let us know.

Dealer response

Hello, Thank you for taking the time to leave five-star feedback about your magnificent experience with Johnny. We're thrilled to see you were able to find what you were looking for. We highly appreciate the recommendation. If there is anything else we can help you with, please let us know.

Very great saleman

Very nice to work with helped out a lot an avowed everything did excellent job I recommend him to everyone rate 10 out of 10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We value your opinion, and we're pleased that you think so highly of Ben. We appreciate the five-star review and recommendation. It was our pleasure to serve you and ensure that you were satisfied with your purchase. Please let us know if you need anything else. We are always happy to help!

Purchase of two vehicles, in two weeks.

Excellent service all the way around. Bought two vehicles in 2 weeks. Will come back in the future. Very polite and courteous staff. Very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're glad that you had a great experience with our helpful and polite staff. We were happy to help you while you were looking for vehicles. We look forward to serving you again in the future.

Informative

Stephen was very informative and helpful. Helped me narrow down what I actually wanted based on very little details from myself. Dan helped me budget my costs into my price range. Recommend highly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and recommendation! We're glad that you had a great experience with our team and that they were able to help you feel comfortable during the whole process. If you need anything else, then please let us know. We hope to see you again in the future.

Great experience!

Ben was very informative about the process and answered all of our questions. I am glad he will be our representative going forward. I feel confident about the quality vehicle we are purchasing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

TJ, thank you for taking the time to share your five-star review. We are happy to hear that you are pleased with your vehicle, and that Ben offered you excellent assistance. We appreciate your business, and look forward to working with you again!

Wonderful customer service!

This was my second purchase from Ben flohr! He is amazing! Ben makes the experience very enjoyable and hassle free, very informative. He is very personable and truly cares about his customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! Congratulations on your second purchase from us! We appreciate that you chose us as your dealership for the second time, and will make sure to let Ben know that he offered you fantastic service. We care about each and every experience of our customers, and look forward to working with you again!

First time buyer

Bill Fennell ! What a great salesman. It was my first time purchasing a car, Bill was extremely helpful. I highly recommend Michigan City Chrysler Dodge Jeep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome service!

Bill Fennell got my family and I help us get EXACTLY what we were looking for! Highly recommend him and this dealership! Will for sure be making business with them when we?re ready for another new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

I bought my new Jeep from Bill Fennell. He was very professional, no pressure. Very knowledgeable, super helpful. The showroom was clean and comfortable. The shop is very clean. It was a fantastic experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

New auto purchase with ease.....

When I arrived at Michigan City Chrysler Dodge, I was treated with the utmost respect. Bill Fennell made my recent purchase of a 2018 Dodge Journey easy!!! I was shocked at his non-pressuring demeanor. I highly recommend Michigan City Chrysler Dodge but most importantly, Bill Fennell for anyone’s auto purchase with ease!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Wendi72, Thank you for your wonderful five-star review. Wow, it sounds like you had a quality experience with Bill! We are happy to hear he made your purchasing experience easy. We truly appreciate your business and recommendation. Congratulations on your new Dodge! We hope to see you soon.