Reviews
Write a reviewNew truck service
Courtesy of staff. Joe is a great guy. He is Very helpful and answers all my questions. Dealership is top notch.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for this lovely review, Fredrick! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Joe and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. - The Hiland Toyota Team
Hiland Toyota is the best!
We've been Hiland customers for 49 years & have always had a great sales experience and extraordinary service experiences. Gene Ward is the best! The service reps and mechanics are the best. Our two Corollas, two Camrys, Highlander, and three 4Runners were all extraordinary vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, you have been doing business with the team here at Hiland Toyota for years and your review about us is truly appreciated. Enjoy your new ride that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. - The Hiland Toyota Team
Hiland Toyota great place to look and purchase.
Kind, friendly sales men. explained things good. I left the dealership happy with my purchase.Good dealership worth are trip to IL from IA
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Lee, for the wonderful review and for traveling to Hiland Toyota from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. - The Hiland Toyota Team
Toyota Care
Joe - Service Advisor is great- everyone seems to care about your Customer Experience. Dealership is always clean and your vehicle is always washed when it is returned to you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
To say thank you is not enough, Brian! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Hiland Toyota again! - The Hiland Toyota Team
Good place to shop.
Very pleasant experience and salesman was very helpful. However, this was a joint "couple" purchase so any correspondence should be directed to both parties: Mary Lou AND William.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Hiland Toyota Team
Great service
I explained before the gentleman that took care of me was wonderful his name was Ronald very informative and was attentive to my needs excellent
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write about your experience with us, Kenneth! At Hiland Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Ronald was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. - The Hiland Toyota Team
Very Happy Customer
Friendly and knowledgeable salesman, thanks Jeff! Quick buying process. Easy purchasing/financing process, thanks Pat! Would definitely recommend Hiland Toyota! Love my new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karlyn, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! - The Hiland Toyota Team
Consistent quality work
Great customer service and excellent repair work. Make great suggestions on how to prevent future problems. Provide a loaner car when needed. always fair prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to write such great feedback., Alan Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. - The Hiland Toyota Team
Excellent service
The people are very friendly and I trust the repairs and maintenance that are done on my RAV4. This is definitely my preferred dealership for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jennifer and thank you! We can't tell you how much we appreciate your customer loyalty! - The Hiland Toyota Team
Great service!
Joe Eckman is the best service representative! He makes you feel welcomed and keeps you updated on whatever is being done with my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this amazing review for our team, Diane! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. - The Hiland Toyota Team