Reviews
Write a reviewStandard Maintenance
Quick and easy to schedule. Masks required for Covid safety. Staff was nice and helped order some touch up paint.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Hiland Toyota Team
Great service and location with friendly service.
Love the service and how the teck.s treat you every occasion. Also like the waiting room. Have purchased my last three new trucks and mini-van due to liking the personel and location of dealership to my place of residence.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Hiland Toyota Team
Always quick and easy service! Great staff!
Always easy to schedule and fast reliable service! Staff does a great job scheduling my appointment and getting me in and out in a reasonable amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. - The Hiland Toyota Team
Experience
The courteousness and professionalism of the associate. I would however, like to see al associates wearing a mask and asking customers to adhere to the mask mandate.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - The Hiland Toyota Team
Overall great experience.
On-time service. Friendly people. Nice waiting area with good coffee. It was easy to schedule. They handle minor things liked a low tire with no appointment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - The Hiland Toyota Team
Great service!
Joe Eckman is very knowledgeable and customer service oriented! He knows what is needed and when! Hiland Toyota has a great sales and service team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Very clean
i ASK THAT TO THINGS BE LOOKED AT NO1 WAS HEAD LIGHT AUTO DIMMER DID NOT WORK? NO2 WHEN GOING OVER THE CENTER LINE IT LET YOU KNOW. They were not taken care of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. - The Hiland Toyota Team
All went well
Everything from check in to finish. When I have to wait I appreciate when the service tech will come and go over the service inspection and when you make an appointment pretty much everything done in good time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for this glowing review of our service center, Dennis! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - The Hiland Toyota Team
Great service
Fast and friendly. Got in and out for a routine inspection (oil change, tire rotation). They washed the car when then where done too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Hiland Toyota Team
Efficient,friendly, and dependable
Efficient, always friendly, and dependable. They are a pleasure to do business with and are reliable. It’s so clean and each person is approachable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Hiland Toyota Team