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Hiland Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,936 reviews)
Visit Hiland Toyota
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
New (309) 948-2260 (309) 948-2260
Used (309) 948-2262 (309) 948-2262
Service (309) 948-2244 (309) 948-2244

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,936 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hiland Toyota from DealerRater.

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Great Service!

The help I got was great! Nice people to deal with. Quick service for oil change, wipers and battery. Communication on point. Would recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! - The Hiland Toyota Team

I drive 20 miles, and go past other dealers

Service department was excellent help! They all did a great job! The friendly staff goes out of their way to take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. - The Hiland Toyota Team

Great Service

The timeliness, professionalism and courtesy I experience every time I bring my truck in for service is outstanding and I have no problem recommending this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Hiland Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! - The Hiland Toyota Team

Service

Great service department. Easy to schedule an appointment, prompt service, comfortable waiting room. Thanks to Steve Carlson! Hard to find twenty words.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chester, thank you for the feedback! We are happy to hear about your positive experience at Hiland Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! - The Hiland Toyota Team

Service on 2013 Toyota 4 Runner

Dealing with Taylor VanKlavern my service advisor is always a pleasant experience.Taylor is very knowledgeable of procedures and products. Kept updated on progress of repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! - The Hiland Toyota Team

Recommend Highland Toyota

Got exactly what I wanted! Came in and Said what I would pay and the color I wanted and I was very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. - The Hiland Toyota Team

Great service!

What I liked most about my experience is that they made it so easy & quick! We didn’t have to wait long and they were very accommodating and explained everything very thoroughly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! - The Hiland Toyota Team

Great service

Courtesy and I was happy and satisfied with the courtesy and efficiency of both the intake department and the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! - The Hiland Toyota Team

Excellent Service

The reason I always buy our cars at Hiland Toyota is because of the friendly service department. They are very personable and always remember your name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. - The Hiland Toyota Team

owner of 2011 Avalon

pleasant service writer quick to take in car, they (she) showed me to the waiting room and came and got me when the service was complete, very nice indeed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. - The Hiland Toyota Team