Reviews
Write a reviewNice dealership
People are friendly and helpful. The dealership is clean and service is efficient. Randy is kind and knowledgeable. Would recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Hiland Toyota Team
Service personnel are very courteous, professional, &...
Service personnel are very courteous, professional, & trustworthy. Hiland never tries to upsell or attempt to create unnecessary repair / service work. Also, regular service pricing is very competitive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Friendly and courteous staff
I was helped right away by Randy who was very courteous and efficient on getting me checked in for an oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Hiland Toyota Team
Efficient and Accurate
I like that I can get in and get out in an efficient and reasonable amount of time. The associate is always professional, friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ivy, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. - The Hiland Toyota Team
Great service
Contact with staff was very pleasant. All were very professional and upfront about the timeline for repairs. The girl who answers the phone has excellent customer service skills!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. - The Hiland Toyota Team
Great Car Maintenance Service
Honest service with friendly, kind staff makes for a very pleasant experience to keep car maintained. Would recommend to a friend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Hiland Toyota Team
Great Service
They are always fast and friendly! Fast buying process. Will continue to do business with them! Very fair and reasonable on trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. - The Hiland Toyota Team
Great Service, Great Facility, Great Sales Team
How professional the transaction was. The sales team was awesome. This was the 9th vehicle that between our kids and us have purchased since 2008. We will be returning when we need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - The Hiland Toyota Team
Great service and place is always clean
I knew what I wanted and John (your very best salesman) always works with me so I can get what I am wanting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. - The Hiland Toyota Team
Service with a smile
While no one likes to take a car in for service, the friendly service reps make it much more positive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. - The Hiland Toyota Team