Reviews
Professional and definitely one of the best service
Professional and definitely one of the best service experiences I have ever had. Hands down.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly staff!
Friendly staff! Ben, one if the service advisors, was exceptional. Quick coordination on the Uber ride to/from mall while waiting for auto service completion. Lounge area was comfortable with basic necessities. If they’re planning to improve it, changing the chair lay out and adding elements for coziness, like plants, might help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was clean and nice, the technician Colin
The dealership was clean and nice, the technician Colin did a fantastic job, and the advisor caressa was excellent!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, honest advice for our car services.
Friendly, honest advice for our car services. Good diagnosis and always a quality job when engaged. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had great service from the time I arrived.
I had great service from the time I arrived. My appointment was on time for my inspection and they also checked out my other concerns about my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Angela Reed, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
My service advisor JED was great and made a stressful car
My service advisor JED was great and made a stressful car repair much less of a headache. His communication was top tier and he was very accommodating.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Easten, we're happy you found our staff to be so supportive during your experience here at Audi Creve Coeur. Please don't hesitate to reach out if there's anything additional we can do for you.
Purchased a car driving 450 miles to pick it up.
Purchased a car driving 450 miles to pick it up. Car looked good in pictures. CPO. Didn't notice any issues on the test drive. Halfway home started noticing issues. Had an appointment for service before owning it for 48 hours. Other things I noticed and didn't expect from an audi dealership and cpo. Cabin air filter dirty, rear wiper torn, and engine air filter dirty. Additional things from the dealership. They repaired some curb rash. Paint doesn't match and overspray on valve stem. Don't know what they put on the paint but after a decontamination wash to prep for a ceramic coating it was very scratched. Not what I expected from a Audi dealership. Trying to get all the information for my bank took all day. My bank finally posed as a customer buying a new car so they could talk to the sales manager and get the necessary documents. My bank went over and above staying after hours because plaza motors took so long.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (314) 301-1700 so we can understand your situation better and try to turn your experience around. Thank you, Audi Creve Coeur
Very respectful and very helpful pleasant and patient and
Very respectful and very helpful pleasant and patient and nice and very good and very nice and very friendly and very nice to me thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.
This was a complete Internet transaction.
This was a complete Internet transaction. Couldn?t have gone smoother! All questions were answered in a professional timely manner. The price was very reasonable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are delighted to see this rating! Have a great day!
Easy process.
Easy process. Great customer service. They showed me a few cars and features that I wanted and were quick with a good offer. Would recommend a friend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are delighted to see this rating! Have a great day!
