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Cloninger Ford of Hickory

(1,187 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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Wilbur Armstrong

My latest vehicle purchase was an '04 Explorer purchased through Wilbur Armstrong, Jr., down at Cloninger Ford back in late June. The vehicle was in immaculate condition and, as always, Wilbur was very honest and easy to deal with and he also worked very hard to ensure that we were happy and satisfied with our purchase. I intentionally sought Wilbur out and will continue to do so in the future because over the years going back to the days of Armstrong Ford, my family has literally purchased over fifteen vehicles from this dealership dating back over three decades. Almost all of these purchases were through Wilbur Armstrong, Jr. Wilbur has always been honest and forthright in his dealings with our family and we will continue to do business exclusively with Cloninger Ford as long as he is there. In addition to our family purchases, my father also purchased many dozens of fleet vehicles at this dealership for the corporation that he was an executive for. You will not find a more honest, friendly, and conscientious sales person than Wilbur Armstrong, Jr., nor will you find a better dealership to deal with than Cloninger Ford. As I said earlier, Cloninger Ford will always have my business as long as Wilbur is there. He takes great care of his customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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wow he knew his stuff

had on mind of buying a used car I stopped in on a Saturday at the dealership and meet Jeremy Ellis what a great salesman ! reason being I said what im looking at wanting and see what he could do for me, I bet me and him drove 5 vehicles' then a new 2014 ford escape hot color too caught my eye I dove it and I said that its bud I found my 50th b day present so we go back in the very nice facilities' he got me a good deal and got a good trade in for my truck great price too. and showed me all that ford does I went wow im a star ship its hot and I love my ford escape !! thanks again Jeremy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience!!!

Great buying experience!!! David O'Renick was very helpful and willing to do whatever we needed. He went above and beyond to get us the exact truck we wanted. The facility was very clean and well taken care of. Would definitely return if looking for another vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great salesman

I purchased a car from your dealership assisted by a great salesman, Mark Engle. After shopping at other dealerships, I found Cloninger Ford of Hickory to be the best all around. The service was professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Most stress free car purchase ever

Wonderful car buying experience.great selection of what we asked for and courteous salesman.we will definitely be repeat customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Michael Collins was a great salesman. Very kind and...

Michael Collins was a great salesman. Very kind and caring. We love our new Ford Fusion. I recommend this dealership to any one who is looking to buy a new Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The reason I gave the Dealership the such a high rating...

The reason I gave the Dealership the such a high rating is because of the way my wife and I, had such a pleasant experience. Our salesperson did everything possible to make sure everything went smoothly. He was very knowledgeable about the truck that we bought. I've already sent a friend of mine to buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Previous purchases were made at Crossroads Ford in...

Previous purchases were made at Crossroads Ford in Morganton and I got a much better deal this time at Cloninger Ford. Jeremy was easy and pleasant to work with and the Sales Manager was nice and worked with me also. We came to buy a New F-150 Crewcab 4x4 and were so pleased all the way around that we bought a New Ford Escape the same day. Overall my experience was excellent and I have recommended Cloninger Ford to some of my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience with Cloninger Ford of Hickory was...

My experience with Cloninger Ford of Hickory was excellent! Eric Smith was great to work with! I am so happy with my Ford Flex! Cloninger ford was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Love my car!

Michael Collins was my sales rep. I went in,told him what I was looking for,and he took care of my needs! Thanks Michael! I love my 2014 Ford Fusion! Tammy Pope

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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