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Lumberton Kia

(234 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (910) 593-7894 (910) 593-7894
Used (910) 593-7892 (910) 593-7892
Service (910) 593-7893 (910) 593-7893

Inventory

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About our dealership

This seller has been on Cars.com since September 2017.
At Lumberton Kia we truly believe there's a Kia model that will meet your driving needs and we're ready to prove that to Fayetteville Wilmington NC Florence SC Fort Bragg and Raleigh drivers with our commitment to quality customer service. Whether you're in the beginning stages of your buying process or you're ready to take the plunge we'll be there by your side.
Other dealers say it can't be done. But it can and we're doing it!

Service center

Phone number (910) 593-7893

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lumberton Kia from DealerRater.

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BUYER BEWARE: Do not purchase any additional services from REGGIE in the Finance Department. Reggie did a good job processing paperwork on the purchase of the vehicle. I mentioned to him that I would like to have another key since my vehicle only had one. He said that if I give him $200 I could key all the keys anytime I wanted. Actually, He sold me a Key Replacement Contract that has a $450 limit on the key. The key for my vehicle was $700. The dealership wanted me to pay the additional $250. This is a very deceptive business practice. Either REGGIE didn't know about the limit or he lied to me. Either way, If this the way this dealership conducts business please reconsider dealing with them.

BUYER BEWARE: Do not purchase any additional services from REGGIE in the Finance Department. Reggie did a good job processing paperwork on the purchase of the vehicle. I mentioned to him that I would like to have another key since my vehicle only had one. He said that if I give him $200 I could key all the keys anytime I wanted. Actually, He sold me a Key Replacement Contract that has a $450 limit on the key. The key for my vehicle was $700. The dealership wanted me to pay the additional $250. This is a very deceptive business practice. Either REGGIE didn't know about the limit or he lied to me. Either way, If this the way this dealership conducts business please reconsider dealing with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does not recommend this dealer
  • Shopped for a used car
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Just could not come to an agreement on price for truck, believe that they could have met my price if they had wanted to...

Just could not come to an agreement on price for truck, believe that they could have met my price if they had wanted to...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I've bought 2 new cars in 2 yrs from Lumberton Kia. We used the same salesman because he is amazing. All personnel was friendly and helpful. Every detail of the sale was explained in a way I understood. Every question I had was answered promptly. I was treated like family here. When I go in for servicing the know my name and offer free shuttle service. The waiting area feels like I'm at home. Great coffee awaits everyone too. No better place to buy a car from!

I've bought 2 new cars in 2 yrs from Lumberton Kia. We used the same salesman because he is amazing. All personnel was friendly and helpful. Every detail of the sale was explained in a way I understood. Every question I had was answered promptly. I was treated like family here. When I go in for servicing the know my name and offer free shuttle service. The waiting area feels like I'm at home. Great coffee awaits everyone too. No better place to buy a car from!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The internet lady, Amber, was extremely helpful. When I am ready to trade, I will definitely call Lumberton Kia. Excellent and not pushy.

The internet lady, Amber, was extremely helpful. When I am ready to trade, I will definitely call Lumberton Kia. Excellent and not pushy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I purchases 2 vehicles in 1 single day both my kids needed vehicles. I purchased a 2023 Ford Explorer and a 2023 Acura Integra in September of 2024. I was promised a 2nd key for the Ford which I never got and I've since had to purchase a brand new battery for the Acura and now they claim it needs a tune up for $450.00 and that's after charging $150.00 for a diagnosis.. This place is a joke.. Magic was my salesman.. Do not trust this place or this salesman. When you call and ask for a General Manager he will not even come to the phone.

I purchases 2 vehicles in 1 single day both my kids needed vehicles. I purchased a 2023 Ford Explorer and a 2023 Acura Integra in September of 2024. I was promised a 2nd key for the Ford which I never got and I've since had to purchase a brand new battery for the Acura and now they claim it needs a tune up for $450.00 and that's after charging $150.00 for a diagnosis.. This place is a joke.. Magic was my salesman.. Do not trust this place or this salesman. When you call and ask for a General Manager he will not even come to the phone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service!! Very friendly!! Love the car!!! First time driving a Kia , very nice!! Thank you Julie!!!

Excellent service!! Very friendly!! Love the car!!! First time driving a Kia , very nice!! Thank you Julie!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer service is very friendly and they make sure if there is an issue that it is taken care of immediately

Customer service is very friendly and they make sure if there is an issue that it is taken care of immediately

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Friendly staff and they always take good care of my car. Their staff is very knowledgeable

Friendly staff and they always take good care of my car. Their staff is very knowledgeable

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brandy done a great job selling my car to me.She even delivered it to my house so I didn't have to pickup the next day.

Brandy done a great job selling my car to me.She even delivered it to my house so I didn't have to pickup the next day.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Im soooo excited I purchased a 2025 Kia K5 GT line Thanks To Elston !!!! He worked with me And got me in the car I been wanting!!!!! 10/10 Recommend this salesman!!!!!

Im soooo excited I purchased a 2025 Kia K5 GT line Thanks To Elston !!!! He worked with me And got me in the car I been wanting!!!!! 10/10 Recommend this salesman!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 234 reviews