Reviews
Jason and Northampton vw were a pleasure to work with!
Jason and Northampton vw were a pleasure to work with! I live in NY and the process from start to finish was smooth. I love my new car and would happily do business here in the future.
Jason and Northampton vw were a pleasure to work with!
Jason and Northampton vw were a pleasure to work with! I live in NY and the process from start to finish was smooth. I love my new car and would happily do business here in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jess, we're delighted to hear that Jason and the Northampton Volkswagen team made your experience smooth from start to finish. Enjoy your new car, and we look forward to working with you again in the future!
Miguel from start to finish made my experience 10/10.
Miguel from start to finish made my experience 10/10. From showing me the features I was interested in and then having it delivered 2 hours away I can’t say enough good things!
Miguel from start to finish made my experience 10/10.
Miguel from start to finish made my experience 10/10. From showing me the features I was interested in and then having it delivered 2 hours away I can’t say enough good things!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic experience! We're delighted to hear that Miguel provided top-notch service and made the process seamless at Northampton Volkswagen. Enjoy your new vehicle!
Had a very easy and simple experience with with Jason and
Had a very easy and simple experience with with Jason and Jake had a great time. We will definitely be coming back.
Had a very easy and simple experience with with Jason and
Had a very easy and simple experience with with Jason and Jake had a great time. We will definitely be coming back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jason and Jake made your experience at Northampton Volkswagen easy and enjoyable, Austin. Thanks for choosing us, and we look forward to seeing you again!
Cierra was awesome to work with through out the buying
Cierra was awesome to work with through out the buying process.No pressure from her to buy. She answered all my questions professionally. .
Cierra was awesome to work with through out the buying
Cierra was awesome to work with through out the buying process.No pressure from her to buy. She answered all my questions professionally. .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Cierra provided professional and pressure-free service at Northampton Volkswagen. Enjoy your new vehicle!
Thank you to Ertugrul and Northampton VW for their help,
Thank you to Ertugrul and Northampton VW for their help, I was able to get a great car for a great price.
Thank you to Ertugrul and Northampton VW for their help,
Thank you to Ertugrul and Northampton VW for their help, I was able to get a great car for a great price.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Ertugrul and the Northampton Volkswagen team helped you find a great car at a great price. Enjoy your new ride!
Et got me a good deal on the ID.
Et got me a good deal on the ID.4 and knew the product well. 👍
Et got me a good deal on the ID.
Et got me a good deal on the ID.4 and knew the product well. 👍
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Siv, for stopping by to leave Northampton Volkswagen a wonderful review! Enjoy the new Volkswagen ID.4!
Miquel gave me all the information I needed to get into
Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so he came in on a day off. It was a very difficult time for me, he was just exceptional. Got me through the process and I was able to go on my trip with the new car. I would recommend anyone interested in a car to go to him. He has a very calming presence. I hope that he knows just how helpful he was. Miquel is a keeper!
Miquel gave me all the information I needed to get into
Miquel gave me all the information I needed to get into my Volkswagen Jetta. He didn’t rush me. Always got back to me when I had a question. Expressed my desire to work with him throughout the process so he came in on a day off. It was a very difficult time for me, he was just exceptional. Got me through the process and I was able to go on my trip with the new car. I would recommend anyone interested in a car to go to him. He has a very calming presence. I hope that he knows just how helpful he was. Miquel is a keeper!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're delighted to hear that Miquel provided exceptional service and helped make the process smooth at Northampton Volkswagen. Enjoy your new Volkswagen Jetta, and safe travels on your trip!
The person that took care of me was Miguel.
The person that took care of me was Miguel. He was a great salesperson and really knew how to sell a car. He went through a step by step explanation of the car which really help me narrow down my selection to the Volkswagen Taos. The service at this place was quick and very smooth timely manner. Miguel even delivered my car to me whenever I wasn’t able to pick it up. This just goes to show his dedication to making his customers happy and well taken care of. I also had Jacob K. Shadow Miguel and he also did a well job at explaining to me my options! If your looking for passionate salespeople I would 10/10 recommend going to Volkswagen in Northampton, MA
The person that took care of me was Miguel.
The person that took care of me was Miguel. He was a great salesperson and really knew how to sell a car. He went through a step by step explanation of the car which really help me narrow down my selection to the Volkswagen Taos. The service at this place was quick and very smooth timely manner. Miguel even delivered my car to me whenever I wasn’t able to pick it up. This just goes to show his dedication to making his customers happy and well taken care of. I also had Jacob K. Shadow Miguel and he also did a well job at explaining to me my options! If your looking for passionate salespeople I would 10/10 recommend going to Volkswagen in Northampton, MA
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, Brooke! We're delighted to hear that Miguel and Jacob provided excellent service and helped you find the perfect Volkswagen Taos. Your recommendation means a lot to us at Northampton Volkswagen, enjoy your new car!
Shannon is a top notch employee!
Shannon is a top notch employee!! She goes above and beyond for her customer's satisfaction!! I would highly recommend this specific Volkswagen dealership and to ask for Shannon Coleman specifically!! Thank you for treating me with A+ service!! I'm grateful for all that you have helped me with!!
Shannon is a top notch employee!
Shannon is a top notch employee!! She goes above and beyond for her customer's satisfaction!! I would highly recommend this specific Volkswagen dealership and to ask for Shannon Coleman specifically!! Thank you for treating me with A+ service!! I'm grateful for all that you have helped me with!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, we're delighted to hear that Shannon provided you with exceptional service at Northampton Volkswagen! Thanks for the high recommendation and kind words. Enjoy your new ride!
Northampton Volkswagen is MY VW dealer.
Northampton Volkswagen is MY VW dealer. I’ve been a customer since 2014. I always get the best service there.
Northampton Volkswagen is MY VW dealer.
Northampton Volkswagen is MY VW dealer. I’ve been a customer since 2014. I always get the best service there.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty since 2014! We're glad to hear you've consistently received the best service. Based on your positive feedback, it seems your 3-star rating was accidental, but let us know if there's anything more we can do for you. Thank you, Shelby Seal - Customer Loyalty Coordinator - (413) 341-1968