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Northampton Volkswagen

(1,019 reviews)
2022 consumer dealer award
View 5 awards
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

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(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northampton Volkswagen from DealerRater.

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Excellent help and quick service with my VW Tiguan. Their waiting area is also superior.

Excellent help and quick service with my VW Tiguan. Their waiting area is also superior.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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I bought an Audi Q5 here in 2025. It has been less than a year and It needs a motor. The Audi dealership said it was basically patch-worked together and it was obvious.

I bought an Audi Q5 here in 2025. It has been less than a year and It needs a motor. The Audi dealership said it was basically patch-worked together and it was obvious.

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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Five stars to CJ and Omar for making my last minute decision to upgrade my vehicle a smooth process. I was at the very same dealership five years ago and it was the same great service!!! They even remembered me as a return customer!!! Always willing to make it work for their customer and leaving satisfied!!!! Highly recommended and love my Taos!!! #volkswagenfamily

Five stars to CJ and Omar for making my last minute decision to upgrade my vehicle a smooth process. I was at the very same dealership five years ago and it was the same great service!!! They even remembered me as a return customer!!! Always willing to make it work for their customer and leaving satisfied!!!! Highly recommended and love my Taos!!! #volkswagenfamily

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

I am finally back in a VW after 27 years. I love my new Tiguan! Thank you all for your help and for making the process easier.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Northampton Volkswagen has wonderful staff. Everyone was very accepting and kind. Jason was great to work with.

Northampton Volkswagen has wonderful staff. Everyone was very accepting and kind. Jason was great to work with.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very excited thank you so much! This is my second time coming back to buy a car!

Very excited thank you so much! This is my second time coming back to buy a car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I could not be happier with the experience provided. Jason and the team were incredible to work with, transparent, and so engaging.

I could not be happier with the experience provided. Jason and the team were incredible to work with, transparent, and so engaging.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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My name is Catherine Morlock and I just returned home from purchasing a 2012 Toyota RAV4 through Cedric and Se’an. To say, I am happy with my experience and sales men would be an understatement. I am extremely happy and I’m also happy with Frank who helped me get a policy extended policy for my for repairs on my vehicle as well.. I am

My name is Catherine Morlock and I just returned home from purchasing a 2012 Toyota RAV4 through Cedric and Se’an. To say, I am happy with my experience and sales men would be an understatement. I am extremely happy and I’m also happy with Frank who helped me get a policy extended policy for my for repairs on my vehicle as well.. I am

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I cannot praise Jason and the entire team at Northampton Volkswagen enough!! They went above and beyond to get me into my Atlas. I am so in love with it! Jason was so helpful and supportive through the entire process. He’ll make you laugh, too! If you’re in the market for a new vehicle, Jason is the guy you need :)

I cannot praise Jason and the entire team at Northampton Volkswagen enough!! They went above and beyond to get me into my Atlas. I am so in love with it! Jason was so helpful and supportive through the entire process. He’ll make you laugh, too! If you’re in the market for a new vehicle, Jason is the guy you need :)

Rating breakdown (out of 5):
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Overall experience
5.0
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This is my first VW aand I couldn't be happier! Josh was amazing, even came in on his day off because my car was ready so I could pick it up 3 days early! Very professional and expained everything in detail. I left without any questions! Everyone involved with my buying experience was fantastic. Thank you so much!

This is my first VW aand I couldn't be happier! Josh was amazing, even came in on his day off because my car was ready so I could pick it up 3 days early! Very professional and expained everything in detail. I left without any questions! Everyone involved with my buying experience was fantastic. Thank you so much!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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