As always they do excellent work. My car was ready when they said it would be. The employees are always courteous and helpful. I have never been disappointed taking my car to the dealership even though it is 9 years old.
Service and repair for my car
We have always taken our vehicle here for service and repair since we first purchased it in 2013! They do excellent work and awesome customer service!
Worst Volvo repair service ever!
Worst Volvo repair service ever. It suppose to be a Volvo dealer. They only have one Volvo expert in the shop. My Volvo C70 hard top got off track. They did a $4k repair on this less than 5 years ago on same thing, they had the car for more than 7 days while we had a rental car. Customer service was terrible, they finally called me and told me they could get it to work again. I paid them and them $500 and it still would go up and down B4 I left the shop. They said well we told you it was working but asked you if you wanted to replace the pump ($4k) just Incase) Right...$4K just Incase 4 years after you already fixed it for $4k. The text had to watch a Utub video to figure out how to fix it. Volvo didn’t even know how to fix and off track hard top convertible on a Volvo. . Now I know why I say in the waiting room with 2 other people who where complaining about the place. The dealership is suppose to be volvo but when you go in it’s all hunday stuff. Don’t ever take your Volvo here! They have 1 Volvo mechanic who obviously doesn’t know what he is doing.
Brake pedal stopper
Everyone was great from the moment i walked in the door until i left. Chris in Service listened to my issues. And he communicated clearly the issues with my car. He was very professional and i would recommend this dealership to anyone. Great Service!!
Slow but fair
Long was fairly slow, but what dealership isn't? They had the vehicle I wished to purchase below average price and still worked with me to bring it lower into my price range.
Great place and people...wish they cleaned up our car as they do in Daytona Florida Hyundai Dealership. All other points are great. I recommend Long Hyundai to many of our friends.
GREAT GREAT GREAT
best new car buying experience ever! extremely helpful! got a great deal! sales person mike watson knew everything about my new 2021 hyundai santa fe i purchased and gave me a great deal, while the business manager josiah sadek helped me handle the paperwork and the closing of deal with great expertise. i can recommend these people and this dealership to anyone who wants a great car buying experience...
Always friendly and courteous. My car was taken right in and serviced long before I was expecting it. Quality is always top notch. Only complaint is having to drive fifty miles from Athens to get car serviced.
Great service!! Fast , efficient and polite! Long has always treated me nice. They have great customer service. When I come in for an oil change, they wash my my car too! Who knew?!!!
Service to my car
As usual outstanding customer service, the service manager did an excellent job which exceeded my expectations the oil change and car inspections was done in a timely manner without a problem.