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Faulkner Mazda Harrisburg

(510 reviews)
2013 state dealer award
View 2 awards
2013 state dealer award
2025 consumer dealer award

Reviews

(510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Mazda Harrisburg from DealerRater.

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We had a problem with one of our tires and Staff Mike is

We had a problem with one of our tires and Staff Mike is there to assist us. we got it fixed plus we had our inspection same day. Thanks Faulkner Mazda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service.

Very good service. Service representative answered all of my questions and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Painless, great customer service.

Painless, great customer service. This is my 2nd Mazda CX 5, both were purchased at Faulkner Mazda. Would definitely recommend this dealership to anyone looking to buy a new or used Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Painless, great customer service.

Painless, great customer service. This is my 2nd Mazda CX 5, both were purchased at Faulkner Mazda. Would definitely recommend this dealership to anyone looking to buy a new or used Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Diane, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

The staff were really friendly.

The staff were really friendly. Matt and Mike did their best to facilitate our lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I LOVE this dealership & this is my 3rd car I have gotten

I LOVE this dealership & this is my 3rd car I have gotten from them. There are dealers closer to my home but I feel very comfortable at Faulkner because I know many of the people & everyone knows me. They know exactly what I like.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carol, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

Great experience.

Great experience. Everyone was friendly and very helpful. The dealership was comfortable and nicely appointed. I especially appreciated the final walk through and review of the cars features and how to use them. If I needed another car, I would stop here first. The whole process was effortless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alfonso, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

Great experience.

Great experience. Everyone was friendly and veery helpful. The dealership was comfortable nicely appointed. I especially appreciated the final walk through and review of the cars features and how to use them. If I needed another car I would stop here first. The whole process was effortless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, professional staff in sales and service.

Friendly, professional staff in sales and service. They communicate well and price their services fairly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great all around no complaints about anything, great

Great all around no complaints about anything, great people, great service. I like how they go over everything about your vehicle and showing it all on video so you can see everything that is going on and what needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Joseph, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!