Honda World

Promptly greeted and directed to the service department. I didn't wait long at all. Will be using them for my Pilot.

Initially, the process started off better than expected. I made the deal with Deonte and was later transferred to Kam due to Deonte's absence. Both individuals were professional and helpful. I clearly communicated to Kam on multiple occasions that I would like for everything finalized prior to my arrival to avoid delaying my trip out of town. I also repeatedly asked for the financing rates, but was only told that the finance manager was still working on them. This lack of transparency felt intentional and created concern. Unfortunately, my experience with Hans in the finance department was extremely disappointing. After sitting there for over an hour and half Hans finally presented a highly inflated finance rate. I rejected that rate and asked him to get a better rate. Then his attitude and demeanor shifted noticeably. He became dismissive and stated that they were not making any profit on the vehicle, which I found both unprofessional and unnecessary. I have extensive experience purchasing vehicles, and this was by far the worst interaction I have encountered on the financing side. At no point was I disrespectful, yet I felt that my intelligence was insulted and that both my family and I were treated with a lack of respect. This level of service was unacceptable and did not reflect the professionalism I expected.

Kim was amazing to deal with and took care of everything with my warranty company and got the job done quickly

Great service, as usual. Ms. Kim was a pleasure. Owned Toyota before and always impressed with their service. Honda World has them beat.

The scheduled service was exceptionally fast and friendly. Wendell did a great job and I would not hesitate to recommend the Honda World service department to others.

This dealership always does a great job with their services. Prices are competitive. Have used them for 8 years with no issues.

This dealership is the best, everyone is helpful and friendly. We are super happy with our purchase.

Calvin took great care of me during my 60,000 service. Always a quick turnaround

Service staff was professional, courteous , and knowledgeable as always. They always explain anything I have questions about and ensure I’m kept always kept updated on the service being performed.

This was the most stress-free, simple buying experience! James was so kind, thorough, and professional. At no point did I feel rushed or pushed into anything, and he patiently answered all of my questions. James was able to get me a deal that two other dealerships said was “a lie” and “impossible.” I will never go to another dealership again. And the best part is that I am in LOVE with my new Honda Passport. I highly recommend this amazing dealership, and be sure to ask for James!