Honda World

Always excellent service. Since 2006. Prefer calling and getting service department. Get to know service people better

I could not have asked for a better experience purchasing a new car! Zack, our salesman, was attentive, personable, and real with us through the entire process.

I’m not normally a Honda buyer, however a colleague recommended Blake and Honda world for my wife’s new car. The dealership was beautiful, and the staff was extremely accommodating. They went as far as replacing the battery in my expeditions key fob out of kindness even though I had asked off the cuff and expected to pay. I am a former GSM of a Ford dealer and I will say HondaWorld of Conway does business right. Blake and the team made sure we didn’t play the dealer game, pricing, and the process was transparent, the car was cleaned very well on delivery, and Blake has done nothing but continue his follow ups. Ethan in finance worked with me to achieve a mutually beneficial agreement on our ESP. The paperwork process was smooth and efficient, the GM I understand worked our deal personally and didn’t make us “hang around” while he worked the deal. I asked extremely specific questions, set what I wanted, told them who I thought would be best to finance us and they actually listened without question. Overall, a great experience and if I was to return to the industry, Honda World would be a place I’d work for and feel good about what I’m doing. The best part was the no games, no old school dealer tricks to bring emotions into it, and I don’t believe either side felt stressed to make this deal.

Kim is always great. She kept me informed and was pleasant to work with as usual.

I had a great experience at Honda World. This is not my first vehicle with them, and I keep coming back because I love working with them. LScott was very patient with me and answered all of my questions, even having to stay late to complete my transaction. I'm loving my new vehicle, too! Thanks a lot!

Honda World of Conway team and I call them a team because they work together. They are always happy and supportive. They keep you informed as often as they can. Great job!

James worked really great to get us a ridgeliner. We love it. Thank to all that helped to make our deal.

We have not bought a car in a long time. James was so helpful and always answered our texts and questions. He is just someone with a lot of experience with the business world with a kindness that is rare! Brad was also very helpful and patient with our questions. We really like them both!q

Robert Skinner provided excellent customer service and guided me through each step. What I originally came for was completed with great service. I gave Honda World three stars because the recommended service could not be completed through no fault of Robert. The tires I purchased from Honda World two years ago need replacing after fewer than 25,000 miles when they are suppose to be good for 75,000 miles to 85,000 miles. I was told to contact the manufacturer, who confirmed the tires were under warranty but said the dealership needed to process the claim and referred me back to Honda World who said they don't file the claims. Either Honda World's policy needs updating or not everyone has been trained on it. This is frustrating because I had the same issue with my first set of tires, which should also have been covered under warranty. I should not have to spend another $1,200.00 to replace tires that are under warranty.

This is the second time Ive taken my car in to be serviced. The customer service both times were amazing and I left very satisfied!