Reviews
Really appreciate the excellent service advice and
Really appreciate the excellent service advice and professionalism from both Steve Griggs and Brad Woodcock.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service Knowledgeable service team.
Great service Knowledgeable service team. Explanation of all amenities. Salesperson Kolbey was very professional. Dealership was very up to date and comfortable. Would recommend this dealership to my friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Michael, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Friendly and excellent service.
Friendly and excellent service. Stephen Griggs was extremely helpful and explained all very thoroughly. A good service department is one of the reasons I choose a dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Customer service at this dealership is great!
Customer service at this dealership is great! Service tech Kristen R. Is informative and gives timely updates. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Very professional very efficient very informative techs
Very professional very efficient very informative techs very knowledgeable very customer focused was very good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Reliable friendly service on time.
Reliable friendly service on time. No complaints here. Thank you. No other words needed really
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hilton Head BMW. If you have any further questions, please give us a call. We're always happy to help!
Thanks for your excellent service and use of a loner car
Thanks for your excellent service and use of a loner car over the weekend. I have tried other BMW locations. Thanks for being patient. Everyone liked the loaner they also inquired to where I got it. Top of the line!!! I have had three vechicle enrolled in your service plan previously. I was using another service center but their service does not compare to the servi ce received at the Ultimate Service Center that Service the Ultimate Driving Machine. KUDOS to the staff at Hilton Head BMW located in Blufton S. C. They have a great selection of New and Pre-owned luxury driving machines.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Exceptional service, won’t let anyone else work on my
Exceptional service, won’t let anyone else work on my car. Kristen in service is phenomenal and exemplifies outstanding customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Joshua, we're happy you found Kristen to be so supportive during your experience here at Hilton Head BMW. Feel free to reach out to us if you need anything. Have a wonderful day.
Very professional and friendly.
Very professional and friendly. I have own Bmw since 2003 and use HHI BMW since 2014. I would highly recommend this dealership and service center.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lauren, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Staff is very professional and friendly and I was taking
Staff is very professional and friendly and I was taking care of quickly and the video of my inspection was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. We can't wait to see you again, have a great day.
Thank you for reaching out Steve Griggs was great.