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Berman Subaru of Chicago

(779 reviews)
Visit Berman Subaru of Chicago
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 418-9989 (888) 418-9989
Used (888) 419-4163 (888) 419-4163
Service (888) 269-3568 (888) 269-3568

Reviews

(779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience!

Midcity Subaru is a phenomenal choice to buy a car! Salesman Bart is extremely helpful and makes sure you get the very best deal! I will definitely be bringing my business there again in the future :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thenanny, thank you kindly for your feedback and review. Welcome to the Berman family!

Good experience

Helpful staff, knowledgeable about Subaru Cars; are willing to work with you. Happy that they are willing to work with you and washed the car prior to exit!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

carceo14, thank you kindly for your feedback and review. Welcome to the Berman family!

Excellent Experience

It was a pleasure to work with Bart. We bought a used car effortless on a Saturday evening. A great experience, I would definitely go back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

sgoyal1031, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

Great experience at Mid City Subaru

My husband and I came to look at a few cars. It has been a while purchasing a new car for us so we didn't know what to expect. We worked with Andy K and he was great! He was very professional but made us feel comfortable buying a car from him. He wasn't pushy and seemed to really have our best interest in mind. He was great to work with and we love our new Subaru! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Katie, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

Great experience at Mid City Subaru!

My husband and I came to look at a few cars. It has been a while purchasing a new car for us so we didn't know what to expect. We worked with Andy K and he was great! He was very professional but made us feel comfortable buying a car from him. He wasn't pushy and seemed to really have our best interest in mind. He was great to work with and we love our new Subaru! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kpadilla, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

gave us a great deal we couldn't pass up!

My husband and I came to Mid City Suburu late in the afternoon planning to get in and out quickly just to get a look at the Outback. But after chatting with Jeanette Cecce, she heard our needs and made us a deal we couldn't refuse. She was extremely knowledgeable and patient, working with us to get to a monthly price that worked for us. Great experience overall, and we are super excited about our beautiful new Outback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

SL2017, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Outback and welcome to the Berman family!

Great customer service!

My husband and I came to Mid City Suburu late in the afternoon planning to get in and out quickly just to get a look at the Outback. But after chatting with Jeanette Cecce, she heard our needs and made us a deal we couldn't refuse. She was extremely knowledgeable and patient, working with us to get to a monthly price that worked for us. Great experience overall, and we are super excited about our beautiful new Outback!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

SL2017, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Outback and welcome to the Berman family!

Great car buying experience

It was my first time buying a Subaru and Rob Folks did a great job. He went above and beyond! Great customer service! I would recommend this dealer and Rob for anyone that is shopping for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

octimur83, thank you kindly for your feedback and review. Welcome to the Berman family!

Wonderful experience

My wife and I are so happy with our new Subaru Forester that we bought at Mid City Subaru! We showed up on a Saturday without an appointment, and we were quickly helped by Carey (Sales). She was very friendly and truly listened to what we were looking for rather than pushing anything that we didn't want. Before you know it, she arranged for a Forester with the features that we want to be brought to the front of the lot and we were on the road for the test drive. Carey highlighted the features of the car and didn't overwhelm us with information like we experienced at other dealers when test driving. My wife was 8 months pregnant at our first visit, so we appreciated the friendly and efficient service. They were not pushy when we told them we want to think about it for a few weeks and finalize our research. Carey was also accommodating to my communication style. I do not like being interrupted at work with frequent dealer calls, so we set up a time to talk the following weekend. Other dealerships would call way too frequently and it drove me crazy. When we decided on the exact car we wanted, Carey did her best to look across multiple states for our specific requirements. Since there were none available, she reserved one that was currently being built. They even offered to give us a loaner Subaru while we waited for the car to be finished for no additional cost. In terms of price, the negotiation couldn't have been easier. I let them know that I am a TrueCar member and plan to use that for the price. I printed the form that said how much I wanted off the MSRP and they honored it no questions asked. I highly recommend Mid City Subaru for a straightforward and enjoyable car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

pmetz550, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new Forester and welcome to the Berman family!

Great experience, thank you Rob Folks!

Rob Folks was wonderful, went above and beyond, made my car buying experience great as well as the rest of the staff at the Mid City Subaru! Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you kindly for your feedback and review. Welcome to the Berman family!