Reviews
My experience with CarMax of Chattanooga was very good. The communication online was excellent during the whole process. When we finally got to the dealership, our salesperson was great. She was very efficient, honest, and professional. The whole process of test-driving, completing paperwork, and closing took approximately one and a half to two hours, with no pressure to purchase other products like an extended warranty, insurance,etc.
My experience with CarMax of Chattanooga was very good. The communication online was excellent during the whole process. When we finally got to the dealership, our salesperson was great. She was very efficient, honest, and professional. The whole process of test-driving, completing paperwork, and closing took approximately one and a half to two hours, with no pressure to purchase other products like an extended warranty, insurance,etc.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After a rocky start, I was given another person to work with and things turned out great. Loving my Navigator.
After a rocky start, I was given another person to work with and things turned out great. Loving my Navigator.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
This is the fourth car we have purchased from this dealership and have always had a good experience. Chris Grant helped us with our purchase and he was awesome. Highly recommend this dealership and agent!
This is the fourth car we have purchased from this dealership and have always had a good experience. Chris Grant helped us with our purchase and he was awesome. Highly recommend this dealership and agent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Easy transaction and great salesman. Also was easy to get pre approved and made financing a breeze. Quality and kind individuals.
Easy transaction and great salesman. Also was easy to get pre approved and made financing a breeze. Quality and kind individuals.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
People helpful and friendly. Moved the process along quickly. Facilities clean with a good selection.
People helpful and friendly. Moved the process along quickly. Facilities clean with a good selection.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Exceptional experience all the way around. Our sales consultant, Alex was great from start to finish. Would highly recommend.
Exceptional experience all the way around. Our sales consultant, Alex was great from start to finish. Would highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with carmax it was the most stress free purchase of a car I have made
Very satisfied with carmax it was the most stress free purchase of a car I have made
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service but it did take a long time. We have bought several cars from them and have always been pleased.
Excellent service but it did take a long time. We have bought several cars from them and have always been pleased.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The people of this dealership have been fantastic every time. Not happy with corporate practices though.
The people of this dealership have been fantastic every time. Not happy with corporate practices though.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Well coordinated process, no surprises. No pressure, just honest review of the vehicle, costs and what to expect when you buy from CarMax. Personable staff too.
Well coordinated process, no surprises. No pressure, just honest review of the vehicle, costs and what to expect when you buy from CarMax. Personable staff too.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car