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INFINITI of Central Arkansas

(282 reviews)
Visit INFINITI of Central Arkansas
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2022 state dealer award
2025 consumer dealer award 2022 consumer dealer award
New (501) 232-4137 (501) 232-4137
Used (501) 232-4296 (501) 232-4296
Service (501) 232-4935 (501) 232-4935

Reviews

(282 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Central Arkansas from DealerRater.

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Service

The service area and showroom are always neat and clean. The service person greeted me when I pulled in. My vehicle was ready sooner than expected and I was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Teri, Thanks for the excellent review of our service department!

No one returns your phone call!

Bought a brand new car, traded one in and less than 24 hours changed my mind and tried to talk to them about it and no one called me back they ignored my questions and were jerks on the phone. To this day no one has called us back and it’s been 2 weeks. At this point we just wanted to talk about it, I would not recommend them

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian, We sincerely apologize for your recent experience. Our mission is that every person experience the Everett Difference during each interaction with our dealership. We would like to make this right for you and continue to improve. Can you please email additional information about your experience to adrennon@everettdifference.com? Thanks!

After purchase of new vehicle, we were told we would be...

After purchase of new vehicle, we were told we would be contacted next business day to purchase a cargo mat, never called left numerous messages about a different issue and never called back either. Expect from this dealer that once you sign the paperwork you won't just be forgotten, but completely ignored on all maters.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Infinity

Clayton Morris helped me find the perfect car! I am so happy with my purchase! I highly recommend this dealership. I will definitely go back there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review, Melinda!

My new car!

Clayton Morris has always made the buying and trading process easy for me and my family. I recommend him for all your car shopping needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review and for your business!

Would recommend!

Clayton has put my wife in 2 cars over the last few years. We have been happy with the help and would definitely recommend using Clayton when buying or trading your vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the 5-star review! We are glad that Clayton showed you the Everett Difference.

I purchased a used QX60., The overall process was easy...

I purchased a used QX60., The overall process was easy and friendly. No high pressure sales. I was able to select the vehicle, test drive it, and the paperwork was explained completely.. I am pleased with my overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

EACH TIME I HAVE TALKED WITH SOMEONE AT THIS DEALERSHIP...

EACH TIME I HAVE TALKED WITH SOMEONE AT THIS DEALERSHIP OR HAD SERVICE, I WAS COMPLETELY SATISFIED. THE DEALERSHIP WAS CLEAN AND EACH EMPLOYEE WAS PLEASANT AND HELPFUL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service consultant, Mrs. Lara Pigue was not only...

Service consultant, Mrs. Lara Pigue was not only concerned about my vehicle but me as well making sure I had transportation. Great job Lara P

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5 STARS TO INFINITI OF CENTRAL ARKANSAS

Clayton Morris did a great job! He was patient, understanding, and thorough. I appreciated the ease of trading in my 2019 model. It's a great time to upgrade with the loyalty program INFINITI has out right now. Love my new 2021 INFINITI QX80 with the digi-double stack and CarPlay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your business and the review! We are so glad that Clayton showed you the Everett Difference!