Earnhardt Lexus

Mike is the best. There is not much more you can say about dealing with Mike. Ron Gallagher

I called on Christmas Eve with an animal dead in my engine. Lindsey took the call and arranged for me to come and have it taken care of. Within one hour of the call the call was repaired. Tremendous service, a new customer for live. Thanks so much.

Earnhardt continues to impress and spoil me. The time came for my first service after the service contract expired. Expected to be hit with a huge, over-inflated bill. Didn’t happen. Rick Johnson is my service guy and even if I had a complaint he would nod and feel my pain, great psychology. I did arrive early, so that helped. I got my nice loaner, drove to the gym. An hour or so later, before my next destination, I got the text that my car was ready. My paperwork was ready (I have to say, Earnhardt does use up a TREMENDOUS amount of paper) my car was nice and clean. I guess I will keep going back for service until it doesn’t make fiscal sense anymore or they get too pushy for me to buy a replacement vehicle. Keep it up, Earnhardt.

Battery in my 2023 Lexus ES 350 F Sport died. Needed a new battery and prefer Lexus quality over the ones offer by the jump start people. Called Michael Southern and he was waiting for me after I got a jump start. What a guy. Busy Saturday and he told me what to expect time wise and showed me the waiting area and offerings, like coffee. Beat the time estimate by an hour and washed my car too. Most pleasant man. Dealership is lucky to have him. Hale

Bought our second car with Earnhardt and greatly enjoyed our experience with David; he is so kind and I highly recommend going to him ! Talked with the manager, Jimmy, a little bit through text communication and together they really worked with me on getting our new car. I'd say our experience was even better than the last time I bought a car here 2 years ago ! Both times I've purchased from Earnhardt Lexus, I was not pressured at all in the finance office nor while we were negotiating for the car. Earnhardt Lexus has not failed to make the car buying process easy-going and not stressful at all. Thank you !

Rick Johnson has been my service advisor since you all were located South Scottsdale. When I sold my Lexus and bought a Toyota, I still made sure that I could still use him before I bought by RAV4. He is knowledgeable and polite, and a tremendous asset to the Earnhardt family. Keep Up the good work!

I went to Earnhardt Lexus on Camelback to purchase a Nissan Armada that had been on their lot for over 60 days. I came with a pre-approval through Capital One Auto Navigator and a set interest rate. They told me they would only try one other bank (Wells Fargo), but later submitted my loan to Santander without ever discussing it with me. I was asked to come back in and re-sign paperwork — and the rate they ended up giving me was the same one I already had with Capital One. Now I’m making payments soon on a deal that didn’t match what I agreed to. The lack of transparency and communication has been extremely disappointing.

David Bader worked hard to offer me a great deal on my trade in and purchase! He is calm and considerate. He follows up on questions. I am happy with my car!

Rocio Hernandez ..very helpful.make the sale very easy and fun .had the car ready in no time .

Great staff and they provide great customer service. We had called a few times before bringing the car in but was always treated respectively.