Reviews
My car was overheating.
My car was overheating. There was something wrong with the thermostat. My rental was ready when I arrived so I was able to go to work. It was a very organized.
My car was overheating.
My car was overheating. There was something wrong with the thermostat. My rental was ready when I arrived so I was able to go to work. It was a very organized.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julia, thank you for your kind words and this positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Casey Moran was fantastic in helping me find the perfect
Casey Moran was fantastic in helping me find the perfect car that fit my needs. The finance team went above and beyond to secure an excellent APR for me. The entire process was quick, easy, and completely stress-free. I couldn?t be happier with the experience!
Casey Moran was fantastic in helping me find the perfect
Casey Moran was fantastic in helping me find the perfect car that fit my needs. The finance team went above and beyond to secure an excellent APR for me. The entire process was quick, easy, and completely stress-free. I couldn?t be happier with the experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Simon, thank you for your kind review; we are happy to pass along your comments to the team here at RUSSELL & SMITH MAZDA! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent buying experience.
Excellent buying experience. From salesperson to manager everyone was committed to me getting the car of my choice at the best possible deal successfully. I walked out with a new car that I?m pleased with.
Excellent buying experience.
Excellent buying experience. From salesperson to manager everyone was committed to me getting the car of my choice at the best possible deal successfully. I walked out with a new car that I?m pleased with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen is the best advisor to work with even before I
Stephen is the best advisor to work with even before I drop off my vehicles! Very easy to reach and ask questions of and set up a time to drop off. Along the way he keeps me posted on the progress of my repairs. Highly recommended!
Stephen is the best advisor to work with even before I
Stephen is the best advisor to work with even before I drop off my vehicles! Very easy to reach and ask questions of and set up a time to drop off. Along the way he keeps me posted on the progress of my repairs. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Both Sales and Service divisions are OUTSTANDING !
Both Sales and Service divisions are OUTSTANDING ! I have always have recommended this dealership to others.
Both Sales and Service divisions are OUTSTANDING !
Both Sales and Service divisions are OUTSTANDING ! I have always have recommended this dealership to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came to Russel and Smith Mazda to service my car and
I came to Russel and Smith Mazda to service my car and the service which they offered was really good. I would like to get my car serviced here again.
I came to Russel and Smith Mazda to service my car and
I came to Russel and Smith Mazda to service my car and the service which they offered was really good. I would like to get my car serviced here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russell and Smith Mazda is the best- My experience with
Russell and Smith Mazda is the best- My experience with the service department is wonderful. They are very helpful, quick and very efficient. There is a video showing you everything they are doing to correct the problem. I will always have my car serviced at
Russell and Smith Mazda is the best- My experience with
Russell and Smith Mazda is the best- My experience with the service department is wonderful. They are very helpful, quick and very efficient. There is a video showing you everything they are doing to correct the problem. I will always have my car serviced at
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service representative was very frank about
Customer service representative was very frank about service to be done. I was very pleased. I have been a customer for a long time. Will continue to do service or buying cars from this dealer.
Customer service representative was very frank about
Customer service representative was very frank about service to be done. I was very pleased. I have been a customer for a long time. Will continue to do service or buying cars from this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Unfortunately, I did not see anyone in the sales
Unfortunately, I did not see anyone in the sales department who is honest, and there is no guarantee that they will fulfill their commitments to the buyer. They don’t even acknowledge the documents they have signed
Unfortunately, I did not see anyone in the sales
Unfortunately, I did not see anyone in the sales department who is honest, and there is no guarantee that they will fulfill their commitments to the buyer. They don’t even acknowledge the documents they have signed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Service was excellent as usual.
Service was excellent as usual. I am happy with Russel & Smith Mazda and I will be back for my next purchase. I strongly recommend it
Service was excellent as usual.
Service was excellent as usual. I am happy with Russel & Smith Mazda and I will be back for my next purchase. I strongly recommend it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
