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Crown Hyundai

(7,019 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 9:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–8:30pm 7:00am–6:00pm
Wednesday 9:00am–8:30pm 7:00am–6:00pm
Thursday 9:00am–8:30pm 7:00am–6:00pm
Friday 9:00am–8:30pm 9:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 12 awards
2018 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 482-6431 (888) 482-6431
Used (888) 482-6497 (888) 482-6497
Service (888) 482-8083 (888) 482-8083

Reviews

(7,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Hyundai from DealerRater.

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Great Service

Ryan Murry has always been very professional and helpful when ever I bring my car in for service. He has gotten me in and out in a short period of time. I would recommend this service center to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at Crown, thank you for your thoughtful review. We appreciate your willingness to recommend Ryan Murray to others and look forward to an opportunity to serve you again. Regards, Crown Hyundai

Great Service

Visited Crown Hyundai for my regular oil change and other services. Ryan checked to ensure that there were no recalls listed for my vehicle and reviewed my past services and what services were recommended at my current mileage. He then listed the necessary services to be accomplished at this service visit. The work was completed in a timely manner and I was on my way. This was a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Mark Borusky

Mark Borusky was very friendly and courteous. He went above and beyond tirelessly, during the process of choosing a car for my budget and needs. He made me feel very comfortable answering any question I might have at that time. He helped me to pick up the right model, as well as the exterior and interior color. Job well done! Definitely, I will recommend Mark Borusky to my family and friends to have a smooth experience when purchasing a new car at Crown Hyundai. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service!time and efforts.

Provided great and courtesy service. Ryan Murray was very professional and helpful with my service that Crown provided during my visit. Thanks for your time and efforts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Correct Crown, Wrong Dealership

Made an appt which I thought was for Crown Hyundai for a faulty power window and oil change. Arrived early, the time services open, but they couldn't find my scheduled appt on their roster. I had to find my email on my mobile, while Jarett Ziemak & Ryan Murray, also looked through their database unsuccessfully finding nothing. They so generously decided to accept my car for services despite my scheduled appt wasn't listed (found the email and it was for Honda... really don't like touch screens). I was relieved because the passenger window was stuck down and weather predicated rain for the next day, and where I reside I didn't have a garage. Also, Ryan informed me about the complimentary car alignment which needed attention, or later face consequences with replacement tires... An additional cost I didn't want, but he saw that I had the Crown Hyundai promotional card which would assist a discount in labor costs. Then he suggested a car wash, which I agreed. Ryan did indeed with the promotional card saved me money for all three services . Both Jarett Ziemak & Ryan Murray performed above the norm, THANKS, GUYS!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service

Crown Hyundai has always given the best service for all 4 vehicles I have owned since 2000. Brian Casey keeps you informed every step of the way. This is why I have returned for purchase and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear from you, Charli! We're so glad that Brian has been so helpful and accommodating over the years, and has helped you keep your vehicles in great shape. We appreciate your business and look forward to seeing you on your next service visit! Regards, Crown Hyundai

Great experience.

What every new car purchase experience should always be... A first class dealership, staff and sales team. My wife and I are more than happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star rating, dkreller! We're pleased to hear that you had a great car buying experience,and that you and your wife were well accommodated from start to finish. We appreciate your business and hope to work with you again in the future. Regards, Crown Hyundai

First Time Car Buyer Happy

I walked in wanting to explore my options. I already had a car picked out and ready to buy at CarMax, but I wanted to see if I could get a similar or better deal on a new car. Tony showed me the newest model of the car I was interested in at CarMax. After some haggling, I found out a new car was definitely the better deal.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Hyundai Service Dept

I went to Crown yesterday for routine service on my '13 Elantra GT. BRIAN Casey is my service writer and per usual he was most helpful in seeing that I received the appropriate care for my car. He also noted a recent computer recall and had that taken care of while I was there. I complained about my trunk latch not opening and after Inspection the latch was replaced at no charge. I have always been treated with courtesy and have never felt pressure to perform unnecessary service...to the contrary, I have asked for wiperblades etc and been told I "didn't need them" at this time! Not many dealerships around like Crown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

service recall

Our Hyundai had a service recall. I dealt with Ryan Murray. He was very pleasant to deal with. When the service was completed, I had a engine light on the dash that I didn't have before. He promptly had somebody take the car back to service department to get it corrected. He made sure everything was correct before I left. Good job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.