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Portsmouth Ford

(1,099 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award

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Reviews

(1,099 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Portsmouth Ford from DealerRater.

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The dealership was very helpful and fair I felt good after my purchase I liked the no haggling no fees process would recommend to a friend

The dealership was very helpful and fair I felt good after my purchase I liked the no haggling no fees process would recommend to a friend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly

Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly

Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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very easy to work with very knowledgeable cared about my needs and those of my car

very easy to work with very knowledgeable cared about my needs and those of my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Come on let see you're girlfriend running after me what's I will do to het

Come on let see you're girlfriend running after me what's I will do to het

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Easy buy experience. Fair price for new car and fair trade in. These guys are great and truly no hassle.

Easy buy experience. Fair price for new car and fair trade in. These guys are great and truly no hassle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Portsmouth Ford made it easy to purchase my new vehicle. Fair pricing on my trade-in as well. The second car purchase here and overall very happy!

Portsmouth Ford made it easy to purchase my new vehicle. Fair pricing on my trade-in as well. The second car purchase here and overall very happy!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rarely does the experience of buying a car goes this. Smoothly. The representative, Pedro Gill was not only knowledgeable but very clear in his presentation of the vehicle. My trade in was fairy appraised. Upon delivery he took the time to explain and demonstrate the features some of which were rather complicated. Best experience ever. Thank you.

Rarely does the experience of buying a car goes this. Smoothly. The representative, Pedro Gill was not only knowledgeable but very clear in his presentation of the vehicle. My trade in was fairy appraised. Upon delivery he took the time to explain and demonstrate the features some of which were rather complicated. Best experience ever. Thank you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great service and willing to work with customer would highly recommend to others looking for used or new cars

Great service and willing to work with customer would highly recommend to others looking for used or new cars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We had a great experience with our sales person Pedro Gil. He was very knowledgeable and answered all our questions that we had concerning our purchase. Portland Ford has a huge selection of vehicles options and colors making it a great place to do business. I would highly recommend them to all my friends.

We had a great experience with our sales person Pedro Gil. He was very knowledgeable and answered all our questions that we had concerning our purchase. Portland Ford has a huge selection of vehicles options and colors making it a great place to do business. I would highly recommend them to all my friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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