Reviews
The dealership was very helpful and fair I felt good after my purchase I liked the no haggling no fees process would recommend to a friend
The dealership was very helpful and fair I felt good after my purchase I liked the no haggling no fees process would recommend to a friend
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly
Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly
Great experience at Portsmouth Ford!! We were looking for a particular vehicle and found one at Portsmouth Ford. Portsmouth Ford is 4 hours away from us, but from the moment we inquired about the vehicle, and were directed to Timothy DiBlasi, the 4-hour drive seemed insignificant. Timothy, over the next few days, handled our numerous questions through calls, texts and e-mails promptly and treated us very well. Talking with Timothy, we explained that because of scheduling, we couldn’t get to the dealership until Monday, we had spoken on Thursday. He explained that he couldn’t take a deposit as vehicles were sold on a first come first serve basis, which we certainly understood. We checked with him on Saturday, and the vehicle was still available. At that time, we made a plan to drive out Monday morning. When we arrived, the vehicle was sitting in front of the showroom, clean, shiny and ready for a test drive. Timothy came out and met us with a smile and handshake, and away we went for our test drive, it was as good as it looked. We went back to make our deal! There were no high-pressure tactics, no run-a-round nonsense and we never felt anything but welcomed. Hospitality at its’ finest. Upon signing the deal, paying for the vehicle and getting ready to leave, I noticed that an accessory that was shown in the advertisement photos was not in the vehicle. Timothy immediately went out in the chilly weather to find out what was going on, coming in about 5 minutes later to say he found what we were looking for and that we were all set! We drove home without an issue, and when looking over our “new” vehicle, we noticed another missing accessory. I notified Timothy, and he said he would look into it. In a day or two, he responded that he couldn’t find it at the dealership, but they would order it from Ford and it would be shipped to our house. It was here in three days!! As stated, we are very happy to have chosen to do business with Portsmouth Ford and Timothy DiBlasi. The 4-hour drive was the only downside, BUT I would do it again for the customer service we received. Charles and Karen Kelly
- Customer service
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- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
very easy to work with very knowledgeable cared about my needs and those of my car
very easy to work with very knowledgeable cared about my needs and those of my car
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Come on let see you're girlfriend running after me what's I will do to het
Come on let see you're girlfriend running after me what's I will do to het
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Easy buy experience. Fair price for new car and fair trade in. These guys are great and truly no hassle.
Easy buy experience. Fair price for new car and fair trade in. These guys are great and truly no hassle.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Portsmouth Ford made it easy to purchase my new vehicle. Fair pricing on my trade-in as well. The second car purchase here and overall very happy!
Portsmouth Ford made it easy to purchase my new vehicle. Fair pricing on my trade-in as well. The second car purchase here and overall very happy!
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Rarely does the experience of buying a car goes this. Smoothly. The representative, Pedro Gill was not only knowledgeable but very clear in his presentation of the vehicle. My trade in was fairy appraised. Upon delivery he took the time to explain and demonstrate the features some of which were rather complicated. Best experience ever. Thank you.
Rarely does the experience of buying a car goes this. Smoothly. The representative, Pedro Gill was not only knowledgeable but very clear in his presentation of the vehicle. My trade in was fairy appraised. Upon delivery he took the time to explain and demonstrate the features some of which were rather complicated. Best experience ever. Thank you.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and willing to work with customer would highly recommend to others looking for used or new cars
Great service and willing to work with customer would highly recommend to others looking for used or new cars
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience with our sales person Pedro Gil. He was very knowledgeable and answered all our questions that we had concerning our purchase. Portland Ford has a huge selection of vehicles options and colors making it a great place to do business. I would highly recommend them to all my friends.
We had a great experience with our sales person Pedro Gil. He was very knowledgeable and answered all our questions that we had concerning our purchase. Portland Ford has a huge selection of vehicles options and colors making it a great place to do business. I would highly recommend them to all my friends.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase