Reviews
Werner Mazda has been consistently professional.
Werner Mazda has been consistently professional. From the sales and finance staff to the service personnel I have always been impressed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely awesome!
Absolutely awesome! Chris was especially a great salesman always with a smile on his face
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alex was great, super informative and low pressure which
Alex was great, super informative and low pressure which we really appreciated. We test drove other cars at other dealerships and there are some super unlikeable sales people so Alex was fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredible customer service from beginning to end.
Incredible customer service from beginning to end. Was given full explanation of what was to expect. Would recommend to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Mazda sales staff was knowledgeable, friendly, and
The Mazda sales staff was knowledgeable, friendly, and they were not pushy. The dealership does not haggle very much but the price of the SUV was already competitive.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We knew what we wanted going in, so we were an easy sale.
We knew what we wanted going in, so we were an easy sale. There was confusion about how the car would be listed, our fault, but that could have been caught prior. Once the car was ready, it was a very rushed process. The Mazda entertainment system is not user friendly and it would have been nice to have it explained other than pairing the phone to Bluetooth. Overall, not a bad experience, but could have been better.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Dear Werner Mazda Team, I am writing to express my
Dear Werner Mazda Team, I am writing to express my sincere appreciation for the outstanding customer service I recently received regarding the repair of the defective chrome trim on the front grille of my vehicle. Although this issue was not covered under the standard Mazda warranty, your team went above and beyond to resolve the matter at no cost to me. This level of commitment to customer satisfaction is both rare and commendable. Your willingness to stand behind your product and ensure that I left fully satisfied did not go unnoticed. It reflects a deep sense of integrity and professionalism that speaks volumes about your dealership and the people who work there. Please extend my thanks to everyone involved in making this right. I will not hesitate to recommend Werner Mazda to others and will certainly return for future service and vehicle needs. With gratitude, Mark Kidd
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very clean and modern.
Very clean and modern. Welcoming atmosphere. Rob was a pleasure to work with and I will be referring friends and family to him and the Werner team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Did a great job for a good price, as always.
Did a great job for a good price, as always...a big difference in regards to dealerships
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always please with the professionalism that Mazda shows.
Always please with the professionalism that Mazda shows. Work always done in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
