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Werner Mazda

(3,879 reviews)
Visit Werner Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–4:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (603) 325-4802 (603) 325-4802
Used (603) 325-4805 (603) 325-4805
Service (603) 325-4803 (603) 325-4803

Reviews

(3,879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Werner Mazda from DealerRater.

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Werner was worth the ride from Mass!

Werner was worth the ride from Mass! Cameron was great to deal with! I would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My service visit was over a month, you had to replace the

My service visit was over a month, you had to replace the transmission. I know you have no control over getting parts, I was very thankful to have a loaner car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Lorri was fantastic.

Lorri was fantastic. She kept me informed. She was helpful in answering my questions. Appreciated my humor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I found all the employees were wonderful and great to

I found all the employees were wonderful and great to work with but I was horrified by the price of a headlight replacement! I love my car but so very expensive to service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good service with courteous employees.

Good service with courteous employees. I appreciate the prompt attention to details and responsiveness to customers request and needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lorri always keeps me informed and explain work needed.

Lorri always keeps me informed and explain work needed. This recent visit was to have my car detailed. It looks GORGEOUS! So beautiful. The detailer did a fantastic job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have found Russ to be rude, condescending and

I have found Russ to be rude, condescending and unknowledgeable. Only one visit in recent memory, that I can recall where this was not the case. I have gone elsewhere recently for oil changes. I just came back to the dealership for the oil valve recall and had the same unpleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic place to get a car.

Fantastic place to get a car. As a returning customer, it’s hard to find a dealership with this level of compassion and hospitality. Rob is an amazing person, and I’ll continue to purchase vehicles from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service.

Excellent service. Great communication. They made the entire service process very easy!! It took longer than expected, but with a complimentary loaner car it was not an inconvenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very easy to deal with that makes purchasing a car very

Very easy to deal with that makes purchasing a car very simple. No presure. Nice group over employee’s. Highly recommend Mike Heintz to purchase your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.