Reviews
I have had the best car buying experience here.
I have had the best car buying experience here. I felt like there was no pressure to buy. I would be happy to shop here again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership is state of the art.
The dealership is state of the art. Pleasant welcome to the 21st century. Everyone at the dealership is professional and friendly. Keep up the good job.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lori was great with helping me and keeping me updated
Lori was great with helping me and keeping me updated about my car while being serviced and had a very positive customer service experience. One thing I was a bit frustrated about that I was not provided a wheel lock when purchasing my car, and when asking the dealership about it, I was met with a rude response. Not having the wheel lock closed all of my options getting my tire fixed for a lot cheaper, and places a lot closer to me. The puncture in my tire was not found the first time, and I had to drive back up to get it checked out again. I was also a bit shocked with the amount I was charged for a patch being that it was not found the first time, and the tire is only a year old. I will most likely not come back to get my car serviced, but would come back to purchase another car in the future.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I brought my vehicle to Werner to have an oil change, the
I brought my vehicle to Werner to have an oil change, the staff was kind and courteous, the vehicle was completed promptly and was washed, I will definitely be using Werner in the future, keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I just purchased my Mazda CX70 and they installed a OEM
I just purchased my Mazda CX70 and they installed a OEM trailer hitch. All went well and I received my vehicle back clean and ready to go.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They found the car I was looking for and had it brought
They found the car I was looking for and had it brought to the dealership. I handled most of the paperwork online, which was helpful. When I arrived, the car and the paperwork were organized and ready to go. Rob was very responsive throughout the process!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience buying a new CX5 was wonderful!
My experience buying a new CX5 was wonderful! Rob was awesome, thorough,.and pleasant to deal with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had the pleasure of purchasing a vehicle
I recently had the pleasure of purchasing a vehicle from Werner Mazda, and I must say, the experience was fantastic. The standout factor was the exceptional service provided by General Sales Manager Rich Hammond. Rich was incredibly personable and easy to talk to. He worked tirelessly to ensure I got the best deal possible, making me feel comfortable and never pressured. His dedication and professionalism were key in my decision to purchase from Werner Mazda. Rich’s commitment to customer satisfaction truly made the difference. Thank you!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An excellent car buying process from start to finish!
An excellent car buying process from start to finish! They have certainly earned my business!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very relaxed and low stress experience.
Very relaxed and low stress experience. I was simply trying to determine what was possible with my two year old trade, though I was specifically interested in a CX-5. Brian C. (the salesperson) was very knowledgeable and professional but low key, with no pressure. He was able to help me find exactly the trim level and color I wanted while enabling attractive manufacturer’s financing. I felt the pricing was fair for both the new car and my trade, and everyone I interacted with was friendly and courteous. I have no regrets, nor buyers remorse and look forward to meeting the Service department for my future maintenance needs. I am a multiple-time Mazda owner and have been impressed with the level of service at the dealerships. Why go anywhere else? I would definitely recommend Werner Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
