Reviews
They worked every hard to get the most for our trade and our financial work done
They worked every hard to get the most for our trade and our financial work done
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very good service got me right in and out in the minimum amount of time
Very good service got me right in and out in the minimum amount of time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Olivia was great to work with. The process was quick and pricing was fair. I’ve purchased a few cars here and felt valued.
Olivia was great to work with. The process was quick and pricing was fair. I’ve purchased a few cars here and felt valued.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great car purchase experience , both salesman and finance gentleman were so good to work with
Great car purchase experience , both salesman and finance gentleman were so good to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Booked my 2009 Audi in for service. Injectors, battery, oil change, carbon cleaning among other things. Had Joshua as my service advisor, Brendan as my Audi technician, and Thomas for the shuttle service. All three of them did a phenomenal job. Joshua was very communicative giving periodic updates, Brendan was very knowledgeable and professional even sending a video with how the progress was going. Knew exactly what my car needed and i didn't once feel the need to explain anything as to how i wanted things done as I have had this car since new and I am very OCD with it. Felt complete trust in Brendan and Joshua to get everything i asked for done. Thomas was great for the shuttle service getting me home when i took the car in and picking me up when the car was finished. Very communicative with a simple text letting me know he was on his way and never once did i feel in the dark on anything throughout this whole process. Great job Audi of Spokane. Will be bringing my car here again when the time comes. Thanks guys!
Booked my 2009 Audi in for service. Injectors, battery, oil change, carbon cleaning among other things. Had Joshua as my service advisor, Brendan as my Audi technician, and Thomas for the shuttle service. All three of them did a phenomenal job. Joshua was very communicative giving periodic updates, Brendan was very knowledgeable and professional even sending a video with how the progress was going. Knew exactly what my car needed and i didn't once feel the need to explain anything as to how i wanted things done as I have had this car since new and I am very OCD with it. Felt complete trust in Brendan and Joshua to get everything i asked for done. Thomas was great for the shuttle service getting me home when i took the car in and picking me up when the car was finished. Very communicative with a simple text letting me know he was on his way and never once did i feel in the dark on anything throughout this whole process. Great job Audi of Spokane. Will be bringing my car here again when the time comes. Thanks guys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Paris Smith went above and beyond to make purchasing the SQ5 stress free. He located the exact car, kept me informed every step of the way, and lined everything up for a great delivery. He’s a pro. Justin the Finance Manager is a pro as well. I got a very fair value for my trade-in and was very satisfied. The General Manager also introduced himself to round out the total experience. Excellent experience.
Paris Smith went above and beyond to make purchasing the SQ5 stress free. He located the exact car, kept me informed every step of the way, and lined everything up for a great delivery. He’s a pro. Justin the Finance Manager is a pro as well. I got a very fair value for my trade-in and was very satisfied. The General Manager also introduced himself to round out the total experience. Excellent experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Service provider was very helpful and kind! The wait time was not too long and waiting area was clean
Service provider was very helpful and kind! The wait time was not too long and waiting area was clean
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Very pleasant at the latest vio but three visits and several thousand dollars later my check engine light is still on. and they also sent us away to wait for parts and forgot about us
Very pleasant at the latest vio but three visits and several thousand dollars later my check engine light is still on. and they also sent us away to wait for parts and forgot about us
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (509) 850-9361 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
I really appreciated the direct communication through texts and phone calls. It made it easier to plan my day and know when to expect to get the car back. Thank you for the coupons you sent the week before. This was an expensive service and any discount was appreciated.
I really appreciated the direct communication through texts and phone calls. It made it easier to plan my day and know when to expect to get the car back. Thank you for the coupons you sent the week before. This was an expensive service and any discount was appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Kyle is amazing. Kept us informed on the status of my wifes car. Staff was amazing
Kyle is amazing. Kept us informed on the status of my wifes car. Staff was amazing
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.