They were great, came in one week early on accident and they worked my vehicle in for oil change!
Hi Todd, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We brought our car in for its first oil change. We were told they would also hand wash it before we got it back and it would be about an hour and a half. We came back to the dealership at two hours and waited another half hour. The Service Manager looked us up and told us the oil change was finished but it would take an additional 20 minutes for the car wash. We left without the car wash.
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
No pressure sales
Chris is very knowledgeable and if he did not know the answer, he found it for us. We spent many weeks on the phone and texting since we lived out of town and he was always there to interact with us.
Jillanna, thank you for your kind review; we are happy to pass along your comments to Chris here at Audi Spokane! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service as usual, always completed in a timely fashion and work done precisely as promised.
Ronald, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Overall it was easy going, had some different answers from different people involved in the financial piece, that was frustrating. But helpful and very kind and patient with me and I appreciated that so much.
Hi Joan, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
New 2021 Q7 purchase
Our experience was great. The sales associate Zachary did a great job of making sure we were well taken care of throughout the process, (from ordering our Q7 7 to delivery and purchase). The sales manager Spencer was also very proffessional.
Kevin, thank you for your kind review; we are happy to pass along your comments to Zachary here at Audi Spokane! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Car Buying Experience
nice operation--we were treated very well by all staff we dealt with at this dealer.
John, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Spokane! If you have any further questions, please give us a call. We're always happy to help!
10,000 mile service went well. Short on technicians to Check battery. Took way too long.
Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Mrs. Katherine Amrs
Excellent service. The service tech went out of his way to see that I received the appropriate service in a timely fashion.
We are pleased to hear you had such a positive experience with us, Katherine! Feel free to stop by if you ever need any more help. Drive safe!
Very unfriendly service advisor...pushy and not timely
Thank you, Leslie, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd be willing, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (509) 850-9361 -- we hope to hear from you soon.