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Crossroads Chevrolet

(175 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 2 awards
2022 state dealer award
2022 consumer dealer award
New (866) 300-8871 (866) 300-8871
Used (866) 849-9285 (866) 849-9285
Service (855) 368-5579 (855) 368-5579

Reviews

(175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Chevrolet from DealerRater.

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Bought a preowned vehicle

Everyone was helpful and it the process went pretty quickly. I had a target budget number and they did their best to help me stay near it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change with a smile

This dealership has always been very helpful and friendly when it comes to purchasing a vehicle to getting service for it. They always have a smile and help you as soon as you walk in the door. Service waiting area very nice and clean, and quick on getting your service completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, friendly staff

Since purchasing my Chevy Silverado from Crossroads Chevrolet, I have received excellent, friendly service. Whether it's an oil change or other needed service, the people at Crossroads get the job done in a timely manner. The waiting area is clean and comfortable with good coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

great experience with the Service Department!

Virginia in the Service Department was great to work with! Service took longer than expected so they accommodated me with a rental, kept me informed of progress, and went above and beyond my expectations! Friendly and professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service in for alignment and inspection

I've always had great service very friendly dealership would definitely recommend and in the future I will probably buy at crossroads Chevrolet again more than likely

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Job!

Staff friendly, turn- around quick and job well done. Parts had to be ordered and repair was still done next day. Repair was a window and they stored vehicle inside to protect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

everyone was very friendly and helpful I had my oil changed and tires rotated They were finished in a timely manner I would recommend crossroads Chevrolet for purchase and service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly easy to deal with

The only place that dealt with us no problems and made sure we left with something we really wanted. Would go back for a third time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Would recommend Crossroad Chevrolet to anyone. Service is great and always has been. Ms. Massie has always been very professional, prompt and efficient in scheduling service over the past years for my Silverado

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and tire rotation on our 2018 Chevrolet Silverad

The service lady at Crossroads Chevrolet is excellent. Virginia is amazing, understanding of your vehicle, friendly, and courteous. The staff in service takes great care of your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.