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Serra Nissan

(2,408 reviews)
Visit Serra Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
New (205) 390-0477 (205) 390-0477
Used (205) 683-2753 (205) 683-2753
Service (205) 390-0485 (205) 390-0485

Reviews

(2,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Nissan from DealerRater.

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Great experience at Serra Nissan!

Great experience at Serra Nissan! The staff was friendly and professional. Highly recommend their service department.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our service center at Serra Nissan for your vehicle needs, and thank you for your great review! We are honored to have earned your time and business, and we hope to have the opportunity to serve you again in the future.

Service was great.

Service was great. Ashley was great. Both times service was completed in a timely manner.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our team at Serra Nissan for your vehicle's service! We are glad to have serve you and to hear about your excellent experience. We hope you will return for any future vehicle needs!

Pleasant to talk to and very friendly, keep me posted on

Pleasant to talk to and very friendly, keep me posted on what happen with my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review about your recent service visit! We greatly appreciate the opportunity to serve you and earn your time and business. We hope that we can serve you again in the future as well!

Perfectional timele manner, friendly Atmosphere.

Perfectional timele manner, friendly Atmosphere. Cleanest. activities are done in a Perfectional order with ours vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great 5-star review about your recent service visit! We greatly appreciate you trusting our team at Serra Nissan with your vehicle's service, and we thank you for your time and business. We hope we can serve you again in the future!

Great customer service.

Great customer service. I felt welcomed and appreciated. I love my 2025 Nissan Sentra. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great 5-star review! We are so glad to hear about your awesome experience with our service center, and we thank you for continuing to choose Serra Nissan for your vehicle needs! We hope that we can continue to serve you for any future vehicle needs as well.

'I am so happy with my new car and the amazing experience

'I am so happy with my new car and the amazing experience I had with Angel Borja from Nissan Serra. Angel went above and beyond to source the exact model and features I wanted from another dealership. He kept me updated with top-notch communication throughout the entire process, making it a truly seamless experience.'

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Felipe, thank you for your wonderful review, and for trusting our team here at Serra Nissan with your new vehicle purchase! We are honored to have served you, and grateful for your awesome comments about one of our dedicated sales professionals. We hope you will continue to choose Serra Nissan in the future!

I have been to the dealership 7 times for what should be

I have been to the dealership 7 times for what should be a simple repair. Each time, there is always an issue for why my car can't be repaired. The body shop has also caused damage to the interior of my driver side door

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  • Overall experience 1.0
  • Does not recommend this dealer
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0 people out of 0 found this review helpful.

Very friendly and eager to help and not pushy.

Very friendly and eager to help and not pushy. Had what I was looking for and within my price range.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Anthony, thank you for your great review - we are so glad you were able to find a great vehicle here at Serra Nissan! We thank you for choosing our team, and we hope that we can continue to serve you for any future vehicle needs.

Angel was fantastic and Serra Nissan was a joy to work

Angel was fantastic and Serra Nissan was a joy to work with. Kudos to all

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review and for choosing Serra Nissan for your new vehicle! We are very grateful for the opportunity to serve you, and thank you for your time and business. We look forward to serving you in the future!

Great service and fast service quality personnel everyone

Great service and fast service quality personnel everyone was very helpful keep he informed on progress

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, and thank you for the opportunity to serve you! We are grateful that you chose Serra Nissan for your vehicle's service, and glad to hear about your experience. We look forward to serving you for any future vehicle needs!