Reviews
Above and beyond.
Wonderful buying experience above and beyond service from Joshua and Patricia
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much Nannette!!!!
brandyhale31@gmail.com
Michael and Sue were awesome Springfield Mitsubishi is the place to be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brandy, thank you for sharing your experience with Michael and the Springfield Mitsubishi team. We appreciate it and congrats on your new car!!!
Mitsubishi
Dealership was great, sales representative was awesome and friendly. My only complaint is that on my brand new car the windshield wipers fluid to clean the windshield is defective and I don?t have time to return to have it assessed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christina, thank you for the review and feedback. Please give our service department a call regarding your concern so we can get that addressed. Thanks.
donald112890@gmail.com
The customer service was beyond great it was excellent 2 thumbs up
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much Donald!
Mitsubishi Springfield
I loved Our salesman ! Jakir was the main reason we came to this dealership from an hour away !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much Paulette...we appreciate you coming all the way to our dealership and we are happy we were able to earn your business. Congrats!!
See Calvin
Calvin, is a rock star, if you want a new car, see Calvin and Springfield Mitsubishi, he is hands down the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much James!!!! Calvin and the whole team here at Springfield Mitsubishi truly appreciate your kind words...and congrats on that new car!!!
Great service and Great Car .
I had an extraordinary buying experience at his location. MR. Calvin and Mrs. Patricia made the process like a cakewalk for leasing a car. I visited almost all dealers in the area and everybody was just trying to scam the customer in the name of chip shortage but NOT AT THIS LOCATION. I got the same deal as published on the Mitsubishi site and explained every detail about CAR and lease terms. I would highly recommend this location to other people. Great team and Great Work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kulveer, thank you SOOOOOOO much for your incredibly kind words. This is the exact experience everyone here at the Springfield Mitsubishi dealership strives to create for all of our customers. We truly appreciate your kind words. You were a pleasure to do business with and we look forward to seei ng you again in the future. Congrats!!!!!!! :-)
2022 Mitsubishi Eclipse Cross
The over all experience was ok, but I did not like the fact that I was there around 10, I picked out my car and knew how much my monthly payments would be around 1. I still did not get out of the dealership until after 6 pm. That was the worst experience of my life. This is the 6th new car I have brought and I have never spent this much time in a dealership! Especially knowing all the details so early in the process! That was horrible! I was there before two other customers and they were out before me! I also did not like that Mike (my sales rep) told me all the safety features of my vehicle, to benefit not only myself but my son (who was present with me), but he did not explain that the vehicle does not lock on its own! Which would have been a great feature to point out being as though I have an autistic son, who may open the door on his own in the back seat. So now I have to consciously remember to lock the door. Something I haven?t had to do since I started driving in 2006. This is something I feel should definitely be pointed out especially to those with children.
- Customer service 4.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Kennay, thank you for your feedback. We appreciate the opportunity to continually improve our processes. We apologize for the lengthy visit. Unfortunately your visit was during a severe staffing shortage. We had several people out on vacation in addition to some others being out for personal reasons. So we were very understaffed. We are working on improving that situation continually. Thank you again for your feedback.
scott church
EXCELLENT BUSINESS EXPERIENCE . The level of care was amazing. Thanks Joe, Mike and the rest!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, thank you so much for sharing your experience. Your kind words mean the world to us. Congrats!!!!!!!!!!!
THANK YOU, Springfield Mitsubishi! We LOVE our 2022...
THANK YOU, Springfield Mitsubishi! We LOVE our 2022 Outlander SEL! Calvin Rabbat in sales was AMAZING! We came in, knew what we wanted and that we wanted to get things done quickly! Calvin, Joe Davis and Suzanne Oldham made it all happen! We came in and were out so quickly! This is our 8th car with this dealership and we couldn't be happier! WAY TO GO SPRINGFIELD MITSUBISHI!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much McCalops!!!!! We appreciate your continued business over the years and look forward to seeing you guys again and again!!! :-)
