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Pacifico Hyundai

(1,910 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
Used (855) 871-3614 (855) 871-3614
Service (855) 871-0152 (855) 871-0152

Inventory

See all 20 vehicles from this dealership.

About our dealership

Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We started with a little shop at 11th and Catherine in South Philadelphia. In 1970 our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.

Service center

Phone number (855) 871-0152

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(1,910 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Hyundai from DealerRater.

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The repair was satisfactory, but my car was damaged in service 🤔🫤 The license plate and areas of the bumper had minor damage 🫤

The repair was satisfactory, but my car was damaged in service 🤔🫤 The license plate and areas of the bumper had minor damage 🫤

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Best service I've ever had comparing all car dealers I've dealt with. Everyone there was so helpful to me and buying my 2023 Tucson. I had a 2018 Tucson and really loved it so I went back to the same dealer to buy a newer one. Hector and Reagan were very helpful to me in making my decision. I started dealing with Pacifico Hyundai back in 18 when I leased my car and then bought out the lease. I really love the Tucson and especially the service I've always received from them. Totally recommend them as your Hyundai dealer. Also Hector was so helpful weeks later when I had different questions about all the buttons that I was not familiar with. I am a senior and technically challenged lol. Not to worry I could always call on him and I feel very comfortable doing just that. Once again I highly recommend this dealership.

Best service I've ever had comparing all car dealers I've dealt with. Everyone there was so helpful to me and buying my 2023 Tucson. I had a 2018 Tucson and really loved it so I went back to the same dealer to buy a newer one. Hector and Reagan were very helpful to me in making my decision. I started dealing with Pacifico Hyundai back in 18 when I leased my car and then bought out the lease. I really love the Tucson and especially the service I've always received from them. Totally recommend them as your Hyundai dealer. Also Hector was so helpful weeks later when I had different questions about all the buttons that I was not familiar with. I am a senior and technically challenged lol. Not to worry I could always call on him and I feel very comfortable doing just that. Once again I highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Outstanding service from everybody that I met I cannot believe a dealership to be any better than this Hyundai.

Outstanding service from everybody that I met I cannot believe a dealership to be any better than this Hyundai.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone at Pacifico Auto Group was a pleasure to work with. Special thanks to Hector, Reagan, Chris and Dahlia for simplifying the process!

Everyone at Pacifico Auto Group was a pleasure to work with. Special thanks to Hector, Reagan, Chris and Dahlia for simplifying the process!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Not a good experience at all i dropped car 11am with noise issue n pickup the car in evening after 8 hours still with the noise. .how xxx i reffer to others for cars. ?

Not a good experience at all i dropped car 11am with noise issue n pickup the car in evening after 8 hours still with the noise. .how xxx i reffer to others for cars. ?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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My experience at Pacifico Hyundai was excellent from start to finish. The staff was professional, knowledgeable, and made the entire process smooth and stress-free. They answered all of my questions, treated me with respect, and helped me get approved for my new vehicle. I truly appreciate their outstanding customer service and would highly recommend this dealership to anyone looking for a new car.

My experience at Pacifico Hyundai was excellent from start to finish. The staff was professional, knowledgeable, and made the entire process smooth and stress-free. They answered all of my questions, treated me with respect, and helped me get approved for my new vehicle. I truly appreciate their outstanding customer service and would highly recommend this dealership to anyone looking for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at [email protected] if you need any further assistance!

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My Husband and I had a good experience with this Dealership.Very professional, no complaints.

My Husband and I had a good experience with this Dealership.Very professional, no complaints.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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Zachary Cross has been excellent in providing information, service, and assistance with my concerns. He also sold a relative a car and he very professional, and considerate.

Zachary Cross has been excellent in providing information, service, and assistance with my concerns. He also sold a relative a car and he very professional, and considerate.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

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Dealership was clean, bright, great music! The staff are friendly, knowledgeable and courteous. My daughter bought her first car from this dealership back in March and had a great experience which is why I returned for my car. Gabe is the BEST and I highly recommend him!

Dealership was clean, bright, great music! The staff are friendly, knowledgeable and courteous. My daughter bought her first car from this dealership back in March and had a great experience which is why I returned for my car. Gabe is the BEST and I highly recommend him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

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Overall, I had an excellent experience purchasing my car from Pacifico Hyundai. From the moment I arrived, the vehicle I was interested in was parked right out front and ready to view. Everyone I interacted with was welcoming, friendly, and professional. A special thank you to Gabriel, my salesperson, who made the entire car-buying process smooth and stress-free. He was knowledgeable, patient, and never made me feel pressured at any point. Most importantly, he worked hard to ensure I received the best possible deal. I highly recommend Pacifico Hyundai and especially Gabriel to anyone looking for a positive and hassle-free car-buying experience.

Overall, I had an excellent experience purchasing my car from Pacifico Hyundai. From the moment I arrived, the vehicle I was interested in was parked right out front and ready to view. Everyone I interacted with was welcoming, friendly, and professional. A special thank you to Gabriel, my salesperson, who made the entire car-buying process smooth and stress-free. He was knowledgeable, patient, and never made me feel pressured at any point. Most importantly, he worked hard to ensure I received the best possible deal. I highly recommend Pacifico Hyundai and especially Gabriel to anyone looking for a positive and hassle-free car-buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at [email protected] if you need any further assistance!

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