[{"id":125581,"personPtyId":38464651,"firstName":"Jason","lastName":"Oquendo","titleText":"F & I Manager","shortBioText":"I started out with Pacifico Auto group as a customer. First purchased a pre-owned 1999 Izuzu Rodeo in 1999. From there I purchased all my Vehicles from the Pacifico Auto group. After 10 years in Retail Electronics. I decided I wanted a career change and joined the Pacifico Family in 2006. I started in Ford Sales for a little more than a year. I then joined our Ford Service Department. There I served as a Service Advisor for a year. I helped open and manage our Commercial Truck Center for a year. I served as assistant Service Manager of Ford Service for about 2 years. My long term goals is to work my way to a General Managers Position. I'm currently in our Hyundai Showroom. First I served as a sales and leasing Consultant, Then I was Promoted to Finance Manager for about 2 years. I am now the Used Car Manager for Pacifico Mazda Hyundai. I can help you with anything!!! Call me","emailTxt":"joquendo@pacificocars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":164,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/fd77b3422cff.jpg","drDealerId":10414,"dealerEmpStartDtUtc":"1154390400","industryStartDtUtc":"1154390400","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":412210,"personPtyId":38484560,"firstName":"Dahlia","lastName":"Callum-Wilson","titleText":"Finance Manager","emailTxt":"dcwilson@pacificocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/8494dd07676a.jpg","drDealerId":10414,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":573927,"firstName":"Michael","lastName":"Della Polla","titleText":"Sales Consultant","shortBioText":"Customer satisfaction is my top priority, I'm not happy unless you 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Philadelphia area last year. I'm a 2013 graduate of Millersville University with a degree in Anthropology with a focus in Linguistic and Culture Studies. I have a passion for music, and I work with high school music programs in the area when I'm not at the dealership!","emailTxt":"craigumberger@pacificocars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/02815861b612.jpg","drDealerId":10414,"dealerEmpStartDtUtc":"1477958400","industryStartDtUtc":"1427846400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":355882,"personPtyId":38421501,"firstName":"Shadi","lastName":"Dandan","titleText":"Social Media Director","emailTxt":"sdandan@pacificocars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/49cd13b64715.jpg","drDealerId":10414,"dealerEmpStartDtUtc":"1091318400","industryStartDtUtc":"886291200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":107264,"firstName":"Dennis","lastName":"Golden","titleText":"Assistant Service Manager","emailTxt":"dgolden@pacificocars.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/27f7314e55b8.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":65581,"firstName":"Cynthia","lastName":"Crum","titleText":"Customer Service Manager","emailTxt":"ccrum@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/29c1c30ed303.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":107278,"personPtyId":38421360,"firstName":"Tom","lastName":"Flynn","titleText":"General Manager Pacifico Auto Group","shortBioText":"Tom has been in the Auto industry for over 20 years.","emailTxt":"tflynn@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/af4510743959.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":562931,"firstName":"Kurt","lastName":"Shadduck","titleText":"General Sales Manager","emailTxt":"kshadduck@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/d0f91e5ba6bd.jpg","drDealerId":10414,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"949363200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":604340,"firstName":"Bella","lastName":"Versace","titleText":"Internet Manager","emailTxt":"bversace@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/92494e9a6431.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":602452,"firstName":"Matt","lastName":"Leader","titleText":"Sales","shortBioText":"Hello, My name is Matt. I am somewhat of a new Sales Consultant. I started at Pacifico in the BDC (Internet Department) in January 2019. I got a hang of it quickly and in May was asked if I'd like to switch over to Sales. I said yes because I enjoy face to face interaction with customers, and helping them get the car they want! Although I am new I am very knowledgeable in Mazda and Hyundai as well as many different brands in our used car department. At the end of the day I work for you, the customer, and I am going to treat you like family and try my very best to get what you came in for!","emailTxt":"mleader@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/f0e652a34991.jpg","drDealerId":10414,"dealerEmpStartDtUtc":"1546300800","industryStartDtUtc":"1546300800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534166,"personPtyId":38431785,"firstName":"Jim","lastName":"Solomon","titleText":"IT","emailTxt":"jsolomon@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/5091b9521c84.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":604359,"firstName":"Amanda","lastName":"White","titleText":"Mazda 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Attendant","emailTxt":"tflemings@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/af7c106a5193.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":604656,"firstName":"Tyras","lastName":"Miles","titleText":"Service Technican","emailTxt":"tmiles@pacificocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10414/employees/28bfbba1595f.jpg","drDealerId":10414,"certifiedEmployee":false,"deptDscrp":"Service"}]

Pacifico Hyundai

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 6:00 PM

Pacifico Hyundai Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since September 2016

Pacifico Auto Group has been selling and servicing automobiles in Philadelphia and the surrounding areas since 1920. We

...

started with a little shop at 11th and Catherine in South Philadelphia. In 1970, our current President Mr. Kerry T. Pacifico Sr. and his brother Joseph R. Pacifico Jr. were among the founding fathers of the Philadelphia Airport Auto Mall, one of the first in the nation. Since that time a member of the Pacifico family has always been at our dealership on a daily basis.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1912 lifetime reviews. Includes reviews of Pacifico Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2019

    As this being my first time visiting a dealership exploring my options on a new vehicle. David went above and beyond to answer all my questions and furthermore.... He was very helpful and sweet giving me all the options on the two cars that I had test drove and looked at. During the during the processon gathering more information to buying my vehicle David exceeded the limits to make sure my Mommom and I were comfortable and kept deep conversation. Even after purchasing my vehicle, he kept in touch with me making sure the car is treating me week and if there was anymore he could do. I am very satisfied with David's service, thank you for everything!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Heffernan

    Sales Consultant

    (5.0) 9 reviews

  • 5.0 out of 5
    October 10, 2019

    First time buying a car on my own and it was made extremely easy. David was an extremely nice person and definitely great to talk with, especially during... the times when we were waiting for paperwork to process.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Heffernan

    Sales Consultant

    (5.0) 9 reviews

  • 4.0 out of 5
    October 9, 2019

    Dave was very helpful when getting my new lease a few weeks ago. I have been a previous Mazda customer before, but not at Pacifico and I also had never... leased before. Dave was very easy to talk to and came across upfront and honest. He made myself and my girlfriend feel comfortable throughout the whole process and I would certainly come back at the end of my lease.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Heffernan

    Sales Consultant

    (5.0) 9 reviews

  • 3.0 out of 5
    September 23, 2019

    Every time I schedule an oil change I ask for the estimate of how long it takes because it seems to always take longer. I was told 45 minutes. My appointment... was at 9:15 and I didn't check out with the cashier until 10:55. An attendant came to check in with me around 10:20 to let me know of other services to which I declined. He was nice and said the car would be done in 10 minutes. After 30 minutes I checked in with him and he said he was just finishing up with paperwork. The attendant was nice but being told time estimates and then being wrong or double can be very frustrating. At least try to give an accurate update at the 45 or even 60 minute mark. The cashier was having issues with the computer system which also delayed me leaving.

    3.0 out of 5
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    4.0 out of 5
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    3.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened.... Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.


    Worked with:
    Dennis Golden

    Assistant Service Manager

    (4.6) 63 reviews

  • 5.0 out of 5
    September 20, 2019

    This was my first experience visiting car dealerships on my own to find the right car for me to lease, and I was lucky to be helped by Dave. From the beginning... until the end, he was patient and willing to explain things that I didn't understand. I felt that he was very personable, honest, and genuine about wanting me to make the best decision for myself. Even after finalizing the lease, Dave has been easily accessible should any questions or concerns arise. The customer service I received from Dave speaks to the service the dealership provides as well.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves... on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


    Worked with:
    David Heffernan

    Sales Consultant

    (5.0) 9 reviews

  • 4.0 out of 5
    September 20, 2019

    Steve Cromartie provided me with options to purchase/obtain a new lease. Very professional & knowledgeable. It's always a nice experience in dealing with... Steve.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you a...gain for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


    Worked with:
    Steven Cromartie

    Sales Consultant

    (5.0) 140 reviews

  • 5.0 out of 5
    September 16, 2019

    My experience getting my new Mazda was fast and easy. Mike Conahan was very helpful and accommodating. I recommend him and this dealership for your new... car needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to rec...eive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.


    Worked with:
    Mike Conahan

    Sales Consultant

    (5.0) 149 reviews

  • 5.0 out of 5
    September 9, 2019

    Great staff and management. Everyone present and available for questions concerns and just introductions. Sales staff who go out of their way to make... the experience a happy one. Especially Michael Della Polla! Wonderful sales representative!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to rec...eive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.


    Worked with:
    Dahlia Callum-Wilson

    Finance Manager

    (5.0) 48 reviews

    Michael Della Polla

    Sales Consultant

    (5.0) 34 reviews

    Dennis Golden

    Assistant Service Manager

    (4.6) 63 reviews

    Tom Flynn

    General Manager Pacifico Auto Group

    NOT RATED

  • 5.0 out of 5
    September 6, 2019

    David knew everything about the car I looked at. Even thought I had alot of questions he remained patient. He took the time to explain the pricing and... how other dealers initially make their prices look low and offer high trade ins but charge large fees. Negotiations were low pressure and I left feeling good about the deal I was given. Would definitely do business with him in the future!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you a...gain for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!


    Worked with:
    David Heffernan

    Sales Consultant

    (5.0) 9 reviews

  • 2.0 out of 5
    September 6, 2019

    I brought my car to fix the issues - engine light - tire pressure light - noise - it stalls-jerks some time I spent overt 1200 dollars but seems like it... did not fix the problem .... engine light is back again in less than 30 min - 30 miles of driving. It's still stalls- jerks Dennis is very good employee... I have sent out a text message to him along with pic ..... I dm sure he will contact me tomorrow or Monday.

    4.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened.... Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.


    Worked with:
    Dennis Golden

    Assistant Service Manager

    (4.6) 63 reviews

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