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Bailey Gibson GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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best dealer ship in Kentucky

Hometown service friendly people, great products, welcome atmosphere

best dealer ship in Kentucky

Hometown service friendly people, great products, welcome atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tony W

A Plus customer service. The team at Bailey Gibson is top notch from sales to service , they are fantastic.

Tony W

A Plus customer service. The team at Bailey Gibson is top notch from sales to service , they are fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service work

Always exceptional service at Bailey and Gibson, service department always delivers exceptional service

Service work

Always exceptional service at Bailey and Gibson, service department always delivers exceptional service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best looking cars ? on the lot!!!!!!!

Best looking used cars ? on lot,friendly sales people and knowledge of each car. BEst prices around just couldn't make up my mind which one I would go with.

Best looking cars ? on the lot!!!!!!!

Best looking used cars ? on lot,friendly sales people and knowledge of each car. BEst prices around just couldn't make up my mind which one I would go with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you Pat for your feedback!! We greatly appreciate your kind words! Feel free to come see us anytime and one of our Sales staff will be more than happy to help you find the right vehicle!

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broke down on interstate-fixed car-superior servic

Knowledgeable about my make of car, didn't talk down to me as female. Superior service and time frame. Accurate estimate. Highly recommend.

broke down on interstate-fixed car-superior servic

Knowledgeable about my make of car, didn't talk down to me as female. Superior service and time frame. Accurate estimate. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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MUCH more personal than down the road...

I bought a new GMC truck from Jeff at Bailey Gibson, after being a customer of the GMC dealership "down the road" for over 20 years. I was treated like a person they appreciated, instead of just another customer at Bailey Gibson. The dealership itself is VERY dated. The ceiling looked like it had a BAD water leak, at one time. The carpet looks as if it has been in there, since the 80s. Also, it was VERY, VERY hot in there. No soda machines, but they did have some bottled water. BUT, the sales staff, the service department and even the managers expressed SO much appreciation. It was good, "old fashioned" service, like I was raised on. The world seems like it's in a rush, just like all the dealerships in Bowling Green. Thank you, Bailey Gibson Buick GMC, for the exceptional service! You guys are stellar!

MUCH more personal than down the road...

I bought a new GMC truck from Jeff at Bailey Gibson, after being a customer of the GMC dealership "down the road" for over 20 years. I was treated like a person they appreciated, instead of just another customer at Bailey Gibson. The dealership itself is VERY dated. The ceiling looked like it had a BAD water leak, at one time. The carpet looks as if it has been in there, since the 80s. Also, it was VERY, VERY hot in there. No soda machines, but they did have some bottled water. BUT, the sales staff, the service department and even the managers expressed SO much appreciation. It was good, "old fashioned" service, like I was raised on. The world seems like it's in a rush, just like all the dealerships in Bowling Green. Thank you, Bailey Gibson Buick GMC, for the exceptional service! You guys are stellar!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback, GMforlife! We GREATLY appreciate any and all feedback, to help make our customers experience better! If you need anything, give us a call!!!

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