Reviews
Write a reviewbest dealer ship in Kentucky
Hometown service friendly people, great products, welcome atmosphere
best dealer ship in Kentucky
Hometown service friendly people, great products, welcome atmosphere
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony W
A Plus customer service. The team at Bailey Gibson is top notch from sales to service , they are fantastic.
Tony W
A Plus customer service. The team at Bailey Gibson is top notch from sales to service , they are fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service work
Always exceptional service at Bailey and Gibson, service department always delivers exceptional service
Service work
Always exceptional service at Bailey and Gibson, service department always delivers exceptional service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best looking cars ? on the lot!!!!!!!
Best looking used cars ? on lot,friendly sales people and knowledge of each car. BEst prices around just couldn't make up my mind which one I would go with.
Best looking cars ? on the lot!!!!!!!
Best looking used cars ? on lot,friendly sales people and knowledge of each car. BEst prices around just couldn't make up my mind which one I would go with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you Pat for your feedback!! We greatly appreciate your kind words! Feel free to come see us anytime and one of our Sales staff will be more than happy to help you find the right vehicle!
broke down on interstate-fixed car-superior servic
Knowledgeable about my make of car, didn't talk down to me as female. Superior service and time frame. Accurate estimate. Highly recommend.
broke down on interstate-fixed car-superior servic
Knowledgeable about my make of car, didn't talk down to me as female. Superior service and time frame. Accurate estimate. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
MUCH more personal than down the road...
I bought a new GMC truck from Jeff at Bailey Gibson, after being a customer of the GMC dealership "down the road" for over 20 years. I was treated like a person they appreciated, instead of just another customer at Bailey Gibson. The dealership itself is VERY dated. The ceiling looked like it had a BAD water leak, at one time. The carpet looks as if it has been in there, since the 80s. Also, it was VERY, VERY hot in there. No soda machines, but they did have some bottled water. BUT, the sales staff, the service department and even the managers expressed SO much appreciation. It was good, "old fashioned" service, like I was raised on. The world seems like it's in a rush, just like all the dealerships in Bowling Green. Thank you, Bailey Gibson Buick GMC, for the exceptional service! You guys are stellar!
MUCH more personal than down the road...
I bought a new GMC truck from Jeff at Bailey Gibson, after being a customer of the GMC dealership "down the road" for over 20 years. I was treated like a person they appreciated, instead of just another customer at Bailey Gibson. The dealership itself is VERY dated. The ceiling looked like it had a BAD water leak, at one time. The carpet looks as if it has been in there, since the 80s. Also, it was VERY, VERY hot in there. No soda machines, but they did have some bottled water. BUT, the sales staff, the service department and even the managers expressed SO much appreciation. It was good, "old fashioned" service, like I was raised on. The world seems like it's in a rush, just like all the dealerships in Bowling Green. Thank you, Bailey Gibson Buick GMC, for the exceptional service! You guys are stellar!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback, GMforlife! We GREATLY appreciate any and all feedback, to help make our customers experience better! If you need anything, give us a call!!!