Reviews
Tom Frat is by far the most professional Salesperson is
Tom Frat is by far the most professional Salesperson is any industry that we have ever dealt with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Masse is a great dealership to purchase a vehicle
Paul Masse is a great dealership to purchase a vehicle from. This is my second GMC from this dealership and I am very pleased with the vehicle, the service department and last but not least Tom Frat. Tom made my deal work to fit into my budget. It is a pleasure to deal with him. He takes the anxiety out of purchasing a vehicle. I highly recommend Tom Frat and Paul Masse
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If your in the market for a Buick or Gmc than Paul masse
If your in the market for a Buick or Gmc than Paul masse is were you want to go. when you get there ask for TOM FRAT, TOM treats you like a friend not just another customer. he is a true professional and will change your negative perception of a of a sales men.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A quality dealership in all respects.
A quality dealership in all respects. Knowledgable personel in sales, finance, parts and service. We?ve been dealing with this dealership for nearly a decade since moving to RI. We have either purchased or traded in several vehicles with the promised hassle free process. Our vehicles are always serviced/repaired right the first time at a reasonable cost.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Louis, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
I have been a customer for many years.
I have been a customer for many years.. Ive purchased over 6 suv's over the years. this time I traded in my Encore for an Envision and I complely regret it. Not only the the car reek of smoke now that the seats have dried after they cleaned it but it is a horrible ride and very noisy. I did take this car back to them and they stated they fixed the window that had a gap. Well I dont think so! its still very loud .. Im not happy with this vehicle I wish I had kept my Encore !
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Tom had the vehicle I needed on hand, had it prepped and
Tom had the vehicle I needed on hand, had it prepped and explained it's features. He did an exceptional job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tom is excellent to work with, he was professional and
Tom is excellent to work with, he was professional and made the process very easy. Looking forward to working with him again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend Paul Masse Buick GMC.
I highly recommend Paul Masse Buick GMC. Tommy Fratantuono was very professional and knowledgeable and very patient explaining everything to me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My transaction was exceptional and very professional.
My transaction was exceptional and very professional. My Envision Avenir was delivered in pristine condition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom provided excellent service, and I would highly
Tom provided excellent service, and I would highly recommend him. Very professional and knowledgeable! Made sure I had everything I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car