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Ed Hicks Imports

(51 reviews)

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Reviews

(51 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Hicks Imports from DealerRater.

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This is the third time I have used Ed Hicks for service on my Sprinter RV. I have had the good fortune to have had Gabriel Pena as my advisor the last two. He remembered me from over a year ago & greeted me like a friend. The service was quick & efficient. I drive down from Tennessee to come to Ed Hicks. Everything about the dealership is that good. Gabriel is the icing on the cake!

This is the third time I have used Ed Hicks for service on my Sprinter RV. I have had the good fortune to have had Gabriel Pena as my advisor the last two. He remembered me from over a year ago & greeted me like a friend. The service was quick & efficient. I drive down from Tennessee to come to Ed Hicks. Everything about the dealership is that good. Gabriel is the icing on the cake!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Both Bruce and Avelino went above and beyond service expectations. They solidified my commitment to using Ed Hicks for my SL 63

Both Bruce and Avelino went above and beyond service expectations. They solidified my commitment to using Ed Hicks for my SL 63

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very good experience while getting my car serviced… staff was attentive to all our needs!!

Very good experience while getting my car serviced… staff was attentive to all our needs!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I love Ed Hicks they have an awesome team they take care of you and go out of their way to make sure you receive quality service

I love Ed Hicks they have an awesome team they take care of you and go out of their way to make sure you receive quality service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I recently bought a GLC 300 from Hicks Imports. I was very happy with the whole process. The staff were friendly and professional. My sales consultant was Ted Cooper, and he provided excellent, no pressure service.

I recently bought a GLC 300 from Hicks Imports. I was very happy with the whole process. The staff were friendly and professional. My sales consultant was Ted Cooper, and he provided excellent, no pressure service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ed Hicks has amazing customer service! Very professional and courteous staff. I highly recommend Ed Hicks Service Team.

Ed Hicks has amazing customer service! Very professional and courteous staff. I highly recommend Ed Hicks Service Team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I have purchased seven cars over tge last eight years and all transactions have been seemless. Stay away from all other lical European dealers. The service at Hicks makes all the difference!

I have purchased seven cars over tge last eight years and all transactions have been seemless. Stay away from all other lical European dealers. The service at Hicks makes all the difference!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful

Best car buying experience Ive ever had. Ernest went above and beyond and the entire staff were so friendly and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!

Outstanding! The customer service is SUPERB! Excellent staff and extremely knowledgeable and helpful! I recommend Ed Hicks imports to everyone I know!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.

Always professional and courteous. Spot on with their handling of issues, while consistently communicating what needs to be done. Highly recommended for anyone wanting a truly great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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