Reviews
Jamal and Jose were all extremely helpful introducing me to a hybrid vehicle. I did not feel pressured at any time, which I really appreciated, as purchasing a car is one of the most stressful experiences to me. Many thanks to everyone at West Hills Kia!
Jamal and Jose were all extremely helpful introducing me to a hybrid vehicle. I did not feel pressured at any time, which I really appreciated, as purchasing a car is one of the most stressful experiences to me. Many thanks to everyone at West Hills Kia!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Multiple cars purchase from this dealership. I've caught them in so many lies. Don't buy a car with KIA. Transmissions are awful. I've caught them on camera lying, from saying I had tons of things wrong with a car after just getting it fixed because all they cared about was money. From the unprofessionalism. Not owning up their mistakes. It's a very shady dealership. They've broke parts in my car than made it feel like they were doing me a favor be fixing it. I've never had any issues with dealership but trust me by not buying a KIA you'll regret it badly.
Multiple cars purchase from this dealership. I've caught them in so many lies. Don't buy a car with KIA. Transmissions are awful. I've caught them on camera lying, from saying I had tons of things wrong with a car after just getting it fixed because all they cared about was money. From the unprofessionalism. Not owning up their mistakes. It's a very shady dealership. They've broke parts in my car than made it feel like they were doing me a favor be fixing it. I've never had any issues with dealership but trust me by not buying a KIA you'll regret it badly.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
Stephen and Hailey were amazing! They truly stuck it out with us till the end and I’m so glad we were able to make a sale and create a bond with their dealership!
Stephen and Hailey were amazing! They truly stuck it out with us till the end and I’m so glad we were able to make a sale and create a bond with their dealership!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your awesome review of Stephen and Hailey! We are so grateful to have you as a customer and we appreciate your business. We hope to work with you again at West Hills Kia!
Mackenzie was friendly and professional. An asset to the dealership! All I had was a simple oil change but it went quick and smoothly.
Mackenzie was friendly and professional. An asset to the dealership! All I had was a simple oil change but it went quick and smoothly.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Wes, we're pleased to hear Mackenzie made your oil change experience smooth and quick. Thank you for choosing West Hills Kia!
Outstanding job Mackenzie. Everything went excellent! Thank you so much. I will see you next month when I come back from my vacation. Hopefully the parts will be in.
Outstanding job Mackenzie. Everything went excellent! Thank you so much. I will see you next month when I come back from my vacation. Hopefully the parts will be in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ray, we are pleased to read that you worked with Mackenzie on our team. We'll see you next month here at West Hills Kia!
I had an excellent experience purchasing my new 2026 Kia Sportage hybrid at West Hills Kia in Bremerton WA. Colton Weeks, Jamal and Jose were all extremely helpful introducing me to a hybrid vehicle. I did not feel pressured at any time, which I really appreciated, as purchasing a car is one of the most stressful experiences to me. Many thanks to everyone at West Hills Kia!
I had an excellent experience purchasing my new 2026 Kia Sportage hybrid at West Hills Kia in Bremerton WA. Colton Weeks, Jamal and Jose were all extremely helpful introducing me to a hybrid vehicle. I did not feel pressured at any time, which I really appreciated, as purchasing a car is one of the most stressful experiences to me. Many thanks to everyone at West Hills Kia!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2026 Kia Sportage Hybrid! We’re so glad you had a smooth, pressure-free experience. We’ll pass your praise along to Colton, Jamal, and Jose. We hope to see you again at West Hills Kia, William!
Professional sign in. Clear repair recommendations. Free late and place to wait. Fair pricing and friendly.
Professional sign in. Clear repair recommendations. Free late and place to wait. Fair pricing and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re happy to see you had a professional and friendly experience! We look forward to assisting you again at West Hills Kia.
Dealership was clean and organized. Reminded me of maintenance that was due even though I’d made an appointment for a Kia camera recall. I was impressed.
Dealership was clean and organized. Reminded me of maintenance that was due even though I’d made an appointment for a Kia camera recall. I was impressed.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing West Hills Kia and for sharing your experience with us. We’re here to help you with any future needs. Drive safely!
Received excellent service from the service advisor and was kept up to date on how the service was going.
Received excellent service from the service advisor and was kept up to date on how the service was going.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Alberto, we are so pleased you enjoyed your visit to West Hills Kia! Thank you for trusting our team with your business.
Service was quick and properly completed. The Service adviser was outstanding and answered any questions I had. From the purchase of all our cars from this dealership everything was top notch.
Service was quick and properly completed. The Service adviser was outstanding and answered any questions I had. From the purchase of all our cars from this dealership everything was top notch.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about your seamless service experience and our helpful advisor. We look forward to your next visit with us at West Hills Kia!