Reviews
Write a reviewVery pleased with service provided. Sorry was late for...
Very pleased with service provided. Sorry was late for appt but they were understanding. Also helped with giving me some insight on used vehicles. Extra percent off balance very much appreciated. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tmt51353, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Fort Wayne. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Zach was great to work with. Car had some early issues...
Zach was great to work with. Car had some early issues but was taken care of after a week. Trunk net was never installed and trunk release button on the console doesn't work.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Tenten3ds, we're happy you found our staff to be so supportive during your experience here at Infiniti Of Fort Wayne. If you have any further questions, please give us a call. We're always happy to help!
This is the best Infiniti dealership ! All of the...
This is the best Infiniti dealership ! All of the employees are wonderful , especially Kaleb reber. I would never have anyone else service my vehicle as he always does a great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kat_mueller6, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Fort Wayne. We look forward to your next visit! Take care!
Great customer service. Service department was very...
Great customer service. Service department was very attentive and timely.They did a great job and they took my car earlier than the scheduled appointment. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ly5560, thank you so much for your positive comments about Infiniti Of Fort Wayne! We are always more than happy to assist you if anything else comes up. Take care!
Herbie and the team did a great job getting the car in...
Herbie and the team did a great job getting the car in and getting the recall fixed for us. They were all friendly and the work was done in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jrmama75, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Infiniti Of Fort Wayne. Please let us know if there is anything else we can do for you; we are more than happy to help!
Tim & Jordan were great to work with! It was lunch time...
Tim & Jordan were great to work with! It was lunch time and we were really hungry and Tim bought us lunch. We found the perfect used car for our college daughter and landed on a fair price. Then I felt something in the drivetrain and their service dept inspected and found a CV joint was going bad. So they replaced BOTH front axle shafts when it only required 1. They did all this at their expense to ensure we got a good, safe car for our daughter. This was a great used car buying experience. None of the other places acted like they wanted our business. Tim & Jordan were a breath of fresh air.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ocenergy1, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Fort Wayne! If you have any further questions, please give us a call. We're always happy to help!
Great saleman. Good people skills. Easy to talk too. Good...
Great saleman. Good people skills. Easy to talk too. Good response time. The knowledge of the cars . Down to earth. Just all round good saleman
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victoria Cockerham, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Fort Wayne! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Pleasant & on time with appointment. Waiting area clean...
Pleasant & on time with appointment. Waiting area clean and comfortable. Staff friendly and knowledgeable.. Bottled water thoughtful. Free oil change for time of car ownership helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adhowell101, thank you for your kind review; we are happy to pass along your comments to the team here at Infiniti Of Fort Wayne! We are always more than happy to assist you if anything else comes up. Take care!
Very attentive to detail. The service team were very...
Very attentive to detail. The service team were very helpful in explaining everything that was done to my vehicle. The service done to my vehicle was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Uche, thank you for taking the time to leave a review for us at Infiniti Of Fort Wayne. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very helpful, made me feel comfortable, they were very...
Very helpful, made me feel comfortable, they were very helpful in getting things fixed with a vehicle I bought and answered questions thoroughly!! I felt very welcomed there. Most importantly I was not pressured into anything! Best car lot I have experienced!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Izzygrogg, thank you so much for your positive comments about Infiniti Of Fort Wayne! Please don't hesitate to reach out if there's anything additional we can do for you.