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Musson-Patout Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (381 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great friendly and helpful service

Very friendly, helpful and was able to get out within an hour, which was very important due to football playoff game

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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High price oil change

Staff polite facility could have been cleaned a little better Not sure what else to put just filling in twenty words

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everyone is friendly.. atmosphere is great ..everything is clean Shannon James is the best salesman ... never had any problems

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair

Everything is professional yet personal and you do what you promised. Steps were taken to minimize any inconvenience caused by the timing of the repair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and friendly

Very friendly and helpful. Great service. Would recommend to friends and family. Sale man is very helpful. Buying process is great, easy and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great timely service

No surprise, timely service. In the past, I did use the Toyota dealer in Lafayette since it is so much closer to my work/home but they do not compare to Musson Patout.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales experience

Wonderful staff and so accommodating to my needs I absolutely will buy from them again Dennis was an amazing salesman and really went beyond to give us a pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

They treat us as their close family. Very helpful explaining what they had done with our car. They also made us feel comfortable in the waiting room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A+ service

In and out as promised. Very attentive to maintenance needs and recommendations for future services. Will recommend friends and family to this facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

When I arrived at your facility I was greeted with a smile and tended to very promptly. I was then sent to the customer waiting area where I conversed with another friendly customer. I needed some water to take some medication and once I asked an employee she gladly provided me with a cup....Once my car had been serviced the same lady notified me and had already scheduled my return visit for my oil change. Great Service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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