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Musson-Patout Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (381 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (381 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very satisfied

The people are very nice and friendly. Scheduling is fast and easy online or by calling. My services were performed on time and I was called with any updates and to let me know when my car was ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Six month checkup for new Avalon.

Ease of making appointment and length of time to complete work done. I also like being contacted to bring vehicle in when maintenance is due.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

They are friendly and service doesn't take long. The place is clean all the time. It isn't hard to make an appointment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I went in for my sun visor, that kept falling. They weren't able to cover it on the recall, but checked computer and found an enhancement warranty on my dashboard. I had been having trouble with my dashboard sticking, but wasn't aware that it was in warranty until they told me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent salesman

We had a great experience, friendly salesman, with an excellent warranty on our 2012 4 Runner, love the LIFETIME warranties on powertrain and transmission, plus the interior warranty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

How professional the service department was, and they rotated my tires and changed the oil on the Highlander. Great service thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

The service was excellent as usual. I was contacted with service recommendations. The service was completed well and in a timely manner. The employees were helpful and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent buying experience

Excellent customer service, knowledgeable employees, thank you for your service. Excellent sales people and finance people great overall experience Couldn?t have asked for better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome customer service!

Ben Richard was very professional and the process was the quickest experience I ever had buying a vehicle! This is my third vehicle purchased at Musson Patout and will return again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

The staff was very accommodating and because an error was made and the repair took longer than expected, they corrected the issue in other ways.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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