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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Mr Mulligan was very pleasure person to do business with....

Mr Mulligan was very pleasure person to do business with. He toke time out to look for the color of car I wanted. He took time out to show us thoughout the dealership, breakarea, different teams, lodge area, parts counter, and most important the clean bathroom. I would recommend any of my friends to see Bill Mulligan at Checkered Flag on 5301 Virginia Beach Boulevard. Mrs Watson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eyvone, thank you for sharing your great experience with our dealership. We're pleased to hear that Bill was able to provide you the quality service you deserve. Our dealership aims to provide every customer with a positive experience. We hope to do business with you again in the near future. If you'd like to receive dealership updates and promotions, please follow our Facebook and Twitter page. Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

I'm very happy with the overall experience I had with the...

I'm very happy with the overall experience I had with the dealer and the company it self. People there are friendly, questions are answered and encouraged. I will definitely recommend checkered flag toyota to my families and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with our dealership. We're pleased to hear our services provided you with a positive experience. Our team here at Checkered Flag Toyota is always working towards 100% customer satisfaction. Thank you for future recommendations and we hope to see you again. To stay up to date with events and promotions, please follow us on Facebook and Twitter. Christine Knowles – Customer Care Director – info@checkeredflag.com

as I arrived at checker flag on sat morning and got out...

as I arrived at checker flag on sat morning and got out of my car I was quickly as by Robert if there was anything that he would help me with and I said yes a new car I was more sat on getting the corolla, he let me test drive it and told me the how everything work,very impress with everything that he said,price on the car was great giving the chance to pay there warranty or not,that was the best dealership that I have been to that help you with what you want,not what they thought you should have.Thank Robert,and the other staff that help assist me with getting the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our dealership takes pride in giving our customers quality assistance and we're glad to hear Robert and our staff made the process of your car purchase stress-free. Thank you for taking the time to share your experience. Make sure to stay posted with dealership updates by following us on Facebook and Twitter. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

The minute i was introduced to Joseph Wright i felt like...

The minute i was introduced to Joseph Wright i felt like i was going to get an honest, trustworthy, respectable deal for my trade in as well as service. Joseph Wright was straight forward with options to get me and my family into a newer vehicle and also on time with whatever he said to make sure i was comfortable with buying a new vehicle from him. I have recommended several of my family members to see Mr. Wright to purchase their new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to receive your feedback and to hear that Joseph provided you with such reputable service. Our dealership is always eager to deliver quality assistance tailored to the individual needs of our customers. Thank you for your recommendations, please come see us again! Please keep up with us on Facebook and Twitter for deals and promotions. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

i have never worked with a more professional and...

i have never worked with a more professional and friendlier car salesman before than Freddie Santos. he answered and explained everything i needed to know about the car. i will ask for him the next time i purchase another car in this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Freddie was able to provide you the best customer service possible. Your business is vital to our success and we thank you for the positive review. We hope to see you again! To stay informed with special offers and updates please follow us on Facebook and Twitter. Christine Knowles – Customer Care Director – info@checkeredflag.com

My salesman Bill Mulligan was great. He wasn't pushy at...

My salesman Bill Mulligan was great. He wasn't pushy at all. He was extemely fair when it came to the price and really stepped back and gave me time to decide if the car was for me. I told him my price range and, unlike other dealers I visited in the Hampton Roads region, he only showed me cars in my range. I found the perfect car and was able to drive it off the lot that very same day! I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lydia, we'd like to thank you for the positive review. We're thrilled to hear you're happy with the purchase of your new car as well as with Bill's service. We're always striving to exceed customer expectations during the car buying process. Stay up to date with special deals and updates by following us on Facebook and Twitter. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

Good experience overall. Great sales associates. Made us...

Good experience overall. Great sales associates. Made us feel very welcome. Very easy to negociate with. I would buy another vehicle there and recommend to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with our dealership. We're pleased to hear that our staff made your car buying experience a pleasant one. We value your business and hope to see you again in the near future. If you aren't already following us on Facebook and Twitter, be sure to do so to receive dealership promotions and updates. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

Regino Harris was everything I wanted in a salesman;...

Regino Harris was everything I wanted in a salesman; knowledgeable about the Prius and no pressure. Adriana and Jim were as professional and low pressure as Gino. I am looking forward to Checkered Flag taking care of my new Prius because of these three people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback about our dealership. We're glad Regino and our staff helped make the process of purchasing your new Prius a pleasant experience. Our dealership always works as a team to offer quality assistance. We hope you enjoy your new car and don't forget to follow our Facebook and Twitter to receive exclusive offers! Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

Worked with Terrance Blake. He did a wonderful job and...

Worked with Terrance Blake. He did a wonderful job and was very patient with us when it came right down to selecting the 2012 Camry Hybrid that was the best fit for us. He was very knowledgeable about the differant Camry Hybrid features. I would strongly recommend that people shopping for a new Toyota stop by Checkered Flag and ask for Terrance. You won't be sorry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to receive your feedback and thank you for the positive review. We're pleased to hear Terrance was able to provide you an overall great experience during the purchase of your new hybrid. Thank you for your recommendation and we hope to do business with you again in the near future. Please be sure to keep up with the latest updates and promotions by following us on Facebook and Twitter. Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

Gino was excellent to deal with. He was very patient and...

Gino was excellent to deal with. He was very patient and easygoing with me as he showed me all the things that went along with having a Prius. He spoke with all of us as people, not a sale. He is very personable and his kindness and sincerity to my family meant a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for letting us know how your experience with us went. We will let Gino know you appreciated his help and demeanor. Come see us again at the dealership soon! To stay up to date with our dealership, look us up on Facebook and Twitter. Thanks again! Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com