Reviews
Buying a new Sienna
We were greeted at the door and Tatsiana was very quickly able to locate the Toyota Sienna we had seen on the Checkered Flag Toyota website. My old Sienna was totalled in a 4 car collision and I had it since 2010. Was the best vehicle I ever had & I was devastated & having a difficult time finding anything comparable. I was ecstatic to find this new Sienna and Tatsiana made it such a smooth transition! She was so kind and helpful-lovely young lady! I am totally in love with my new Sienna! Thank you so much!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michelle - Congratulations on your new Sienna!! Tatsiana is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. Thank you for taking the time to notice those efforts and leave us this 5-star review. Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Buying a new Toyota Sienna
We were greeted at the door and Tatsiana was very quickly able to locate the Toyota Sienna we had seen on the Checkered Flag Toyota website. My old Sienna was totalled in a 4 car collision and I had it since 2010. Was the best vehicle I ever had & I was devastated & having a difficult time finding anything comparable. I was ecstatic to find this new Sienna and Tatsiana made it such a smooth transition! She was so kind and helpful-lovely young lady! I am totally in love with my new Sienna! Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience.
Jaclyn was very helpful and quickly found the car I was looking for. She was very informative about the car and helped out throughout the buying process. Overall, had a great experience buying at Checked Flags.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Corolla
Low pressure environment, honesty, and integrity are key in this dealership. While their finance department tried hard to win my business, they admitted that my credit union had a better rate, and yet worked overtime to ensure I was able to take advantage of every promotion available
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you! Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
I traveled more than 100 miles to purchase a car f
I am so pleased with the professional service received by Carl Dyson for the second time. Yes, I bought a car from him more than 10 years ago and knew I would receive the same service with honesty, integrity, and dedication. I traveled more than 100 miles to purchase a car from Mr. Dyson. I would highly recommend anyone in the market to purchase a vehicle to contact him. You'll return back to Mr. Dyson to purchase a second, maybe third car too!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karlyne, this is an incredible review! We are so happy to know that Carl is wholly devoted to the success of our guests' experiences and we are lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020
Looking for a new car
Excellent customer service. Lavon was very happy to assist us. It took us about three weeks to find right car. He was very patient throughout the whole process. He kept in contact through calls, texts and emails. He was never pushy and he always took the time to answer any questions I had. He took me out several times until we finally found the right car for me. It was a difficult time for me because I started this search not knowing what I wanted. I managed to narrow it down but then I had very specific needs, which made it even more difficult. I really appreciated his patience with me. Found the right car :) Worth the wait! Great Experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patricia Walker ( Mini Cooper )
Checkered Flag Toyota has the best customer service I have had in years, there is a very young man names Robby Cade, he is young but his experience is spot on and hpe is a valued member of Checkeredp Flag group but I dealt with Robby from beginning to end and I mean driving off the lot. If anyone wants an awesome experience they should take a drive to Checkered Flag Toyota you will be very please .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mrs Patricia Walker
If anyone is looking for a new or used car and is looking for awesome customer service just get into your car and drive to Checkered Flag Toyota and see Robby Capde. He may look young but don?t let his youth fool you, I was very impressed by his skill and he made me feel comfortable. He had to say that this was the first Mini Cooper and he took time to show me a few tips. Thank you Robby great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car purchase
EXCELLENT customer service! It took a few weeks but Lavon was committed in helping find the right car. He was knowledgeable and patient. Great Experience!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Best
Just purchased a new truck and Jaclyn Campbell was my sales lady and I couldn?t be more pleased with her attention to detail and willingness to go the extra step to make this a seemless process. Jaclyn and all the other sales team were great to do business with. In the end it boils down to Jaclyn and desire to go those extra steps. Those are what made her such a joy to buy a new truck from. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
