Skip to main content

Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Buying a new Sienna

We were greeted at the door and Tatsiana was very quickly able to locate the Toyota Sienna we had seen on the Checkered Flag Toyota website. My old Sienna was totalled in a 4 car collision and I had it since 2010. Was the best vehicle I ever had & I was devastated & having a difficult time finding anything comparable. I was ecstatic to find this new Sienna and Tatsiana made it such a smooth transition! She was so kind and helpful-lovely young lady! I am totally in love with my new Sienna! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle - Congratulations on your new Sienna!! Tatsiana is a great asset to our team, so it does not surprise me that she was able to get you set up with your perfect vehicle. Thank you for taking the time to notice those efforts and leave us this 5-star review. Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Buying a new Toyota Sienna

We were greeted at the door and Tatsiana was very quickly able to locate the Toyota Sienna we had seen on the Checkered Flag Toyota website. My old Sienna was totalled in a 4 car collision and I had it since 2010. Was the best vehicle I ever had & I was devastated & having a difficult time finding anything comparable. I was ecstatic to find this new Sienna and Tatsiana made it such a smooth transition! She was so kind and helpful-lovely young lady! I am totally in love with my new Sienna! Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience.

Jaclyn was very helpful and quickly found the car I was looking for. She was very informative about the car and helped out throughout the buying process. Overall, had a great experience buying at Checked Flags.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Corolla

Low pressure environment, honesty, and integrity are key in this dealership. While their finance department tried hard to win my business, they admitted that my credit union had a better rate, and yet worked overtime to ensure I was able to take advantage of every promotion available

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you! Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

I traveled more than 100 miles to purchase a car f

I am so pleased with the professional service received by Carl Dyson for the second time. Yes, I bought a car from him more than 10 years ago and knew I would receive the same service with honesty, integrity, and dedication. I traveled more than 100 miles to purchase a car from Mr. Dyson. I would highly recommend anyone in the market to purchase a vehicle to contact him. You'll return back to Mr. Dyson to purchase a second, maybe third car too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Karlyne, this is an incredible review! We are so happy to know that Carl is wholly devoted to the success of our guests' experiences and we are lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Looking for a new car

Excellent customer service. Lavon was very happy to assist us. It took us about three weeks to find right car. He was very patient throughout the whole process. He kept in contact through calls, texts and emails. He was never pushy and he always took the time to answer any questions I had. He took me out several times until we finally found the right car for me. It was a difficult time for me because I started this search not knowing what I wanted. I managed to narrow it down but then I had very specific needs, which made it even more difficult. I really appreciated his patience with me. Found the right car :) Worth the wait! Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Patricia Walker ( Mini Cooper )

Checkered Flag Toyota has the best customer service I have had in years, there is a very young man names Robby Cade, he is young but his experience is spot on and hpe is a valued member of Checkeredp Flag group but I dealt with Robby from beginning to end and I mean driving off the lot. If anyone wants an awesome experience they should take a drive to Checkered Flag Toyota you will be very please .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mrs Patricia Walker

If anyone is looking for a new or used car and is looking for awesome customer service just get into your car and drive to Checkered Flag Toyota and see Robby Capde. He may look young but don?t let his youth fool you, I was very impressed by his skill and he made me feel comfortable. He had to say that this was the first Mini Cooper and he took time to show me a few tips. Thank you Robby great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car purchase

EXCELLENT customer service! It took a few weeks but Lavon was committed in helping find the right car. He was knowledgeable and patient. Great Experience!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The Best

Just purchased a new truck and Jaclyn Campbell was my sales lady and I couldn?t be more pleased with her attention to detail and willingness to go the extra step to make this a seemless process. Jaclyn and all the other sales team were great to do business with. In the end it boils down to Jaclyn and desire to go those extra steps. Those are what made her such a joy to buy a new truck from. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No