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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Working with Vick Webb

Vick Webb is very personable and took his time even though I? was so indecisive.... he never left me out the loop and went above and beyond to make sure I? left satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Felicia - We're glad to hear that Vick went above and beyond to help out with your vehicle needs. At Checkered Flag Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great place to buy a new car

I've been coming here for service for 15 years and bought my last car (Scion XB) back in 2005. Jordan Weekley is the guy you want to see if you're in the market for a new or certified used Toyota. I only buy Toyotas...my last one lasted 15 years with no issues and literally saved my life when I was hit head-on recently. Jordan made the process fun and fast and I could not love my 2018 hybrid Camry any more. It's comfortable, sexy, and I feel completely safe in it! Thank you Toyota, thank you Checkered Flag for 15+ years of friendship, and thank you Jordan!!! Also, thank you to Michael Wood for making the financing portion of our purchase super easy and quick!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dana - Congratulations on your 2018 Hybrid Camry! Thank you for writing such a great review about your experience at our dealership! We are pleased that your experience with Jordan was so positive. We look forward to seeing you again. Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New vehicle purchase

Outstanding service provided from checkered flag, overall Robby did amazing with assisting with all the needs to get into my new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brandi, we appreciate you taking time to leave us a great review! We are pleased to hear Robby did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Mr Bruce Harrod

Alvin gave me a Great experience didn't take too long everything went great I'm happy with a new vehicle I'm happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bruce - What an enjoyable review to read! It is reassuring to know Alvin provided you with a great shopping experience. Congratulations on your new vehicle! Don't hesitate to call or stop in should you have any questions. Best, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great place to buy a car!

Jordan Weekley is the guy you want to see if you're in the market for a new or certified used Toyota. I only buy Toyotas...my last one lasted 15 years with no issues and literally saved my life when I was hit head-on recently. Jordan made the process fun and fast and I could not love my 2018 hybrid Camry any more. It's comfortable, sexy, and I feel completely safe in it! Thank you Toyota, thank you Checkered Flag for 15+ years of friendship, and thank you Jordan!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Manager

Great service from Lavon, I had a great experience and enjoyed every bit. I will come back when I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car buying experience

I had been looking for a Toyota Tacoma and found it at Checkered Flag Toyota. Garrett Clark was laid back and very helpful and made this the best car buying experience I have ever had. I would recommend him to anyone looking to get a vehicle that doesn't want to feel pressured into do so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Josh Hamilton and his team

I walked in to the Toyota dealership the other day to browse available vehicles. I was warmly welcomed by Josh Hamilton. He wasn't trying to sell me on anything but just talked to me for a bit. I was very unsure about if I was even going to buy a vehicle but after listening to Josh for a minute I knew that I would now be in the Checkered Flag family forever. It was only later I found out he was the one in charge of the whole operation. I would never have expected a person in charge to put so much care into the customer. That whole team is a winner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying SUV

Tatsiana Aliaksakhina Was an awesome rep for Checkered flag! She was easy to work with and extremely knowledgeable and friendly! Highly recommend working with Tatsiana for EXCELLENT customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service!

Great customer service Christopher Robinson was excellent great question answering. We love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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