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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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new Jag thanks to robby

Robby Cade made this experience the best car buying experience I’ve ever had. Thank you to him and everyone else who helped get my jag!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleased with salesman Robbie cade

Great experience with knowledgeable and very helpful salesman, finance manager and director of finance department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Boone - Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Checkered Flag Toyota! If there is anything else we can do for you just give us a call! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

B. Terese Beatty

I purchased a new Tacoma this week. My product specialist, Tatsiana , was very friendly and knowledgable about the vehicle and the car buying process. She took the time to answer my questions thoroughly and ensured that I was completely satisfied with my selection before beginning any paperwork. She was very professional and spent considerable time demonstrating all the features on the vehicle. She did not pressure as I reviewed the payment options, and gave me ample time to make my decision. She was flexible in allowing me to go home in the middle of the process to prepare my previous Tacoma for trade in. Her manager, Ryan, was very helpful during the trade in process as well as calculating payments that were suitable for me. Pamela streamlined the process of finalizing the deal and thoroughly explained all the paperwork involved. Although car buying can be a stressful, but exciting experience, I felt comfortable throughout the time I spent at the dealership.This is the second time I have purchased from Checkered Flag Toyota and I would highly recommend Checkered Flag Toyota and the professional staff members for anyone that is considering a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Tacoma! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Excellent experience

I purchased a new Tacoma this week. My product specialist, Tatsiana , was very friendly and knowledgable about the vehicle and the car buying process. She took the time to answer my questions thoroughly and ensured that I was completely satisfied with my selection before beginning any paperwork. She was very professional and spent considerable time demonstrating all the features on the vehicle. She did not pressure as I reviewed the payment options, and gave me ample time to make my decision. She was flexible in allowing me to go home in the middle of the process to prepare my previous Tacoma for trade in. Her manager, Ryan, was very helpful during the trade in process as well as calculating payments that were suitable for me. Pamela streamlined the process of finalizing the deal and thoroughly explained all the paperwork involved. Although car buying can be a stressful, but exciting experience, I felt comfortable throughout the time I spent at the dealership.This is the second time I have purchased from Checkered Flag Toyota and I would highly recommend Checkered Flag Toyota and the professional staff members for anyone that is considering a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Very pleased with knowledgeable, friendly, and helpful sales associate Robbie Cade and Jordan, in his absence, as well as financial manager and director of finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Checkered Flag

I?ve purchased 5 TOYOTA from this dealership. Freddie Santos has worked with me for the last 4. Stress free buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ronald - It is great to know that Freddie's excellent customer service has earned your continued patronage. We appreciate you continually trusting us with your car buying needs. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Best dealership experience ever!

My son bought his car here and I was helping him because he was only 22 years old. I was son impressed I bought my wife a car, then my daughter and finally a tundra for me. Extremely fair, professional, no pressure sales. Our salesman, Marc, was the best ever and this ?family? parochial extended to everyone. This is my family?s dealership for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris - Thank you for taking the time to submit this amazing feedback. Marc's sales excellence is always consistent, and I'm glad your experience with him supports that. If there is anything more we can do for you please feel free to come back and see us any time! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Awesome dealership

My son bought his car here and I was helping him because he was only 22 years old. I was son impressed I bought my wife a car, then my daughter and finally a tundra for me. Extremely fair, professional, no pressure sales. Our salesman, Marc, was the best ever and this “family” parochial extended to everyone. This is my family’s dealership for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My experience getting a car was very pleasant.

I bought a used car and the sales person (Joseph Lloyd) was very good. He was very professional and I left with a great car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service

I bought a sienna with the help of Fredie. Great customer service from him. He helped me with everything and explained what I needed to know. When you go there and want a great sales representative Fredie is the guy!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Valerie - Thank you for writing about your visit with us! I am happy to hear that Fredie was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Feel free to call us with any questions or concerns. Enjoy your Sienna! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020