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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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What's there not to like about this dealership?

This was my first time buying a vehicle at a dealership and also the first time I've ever financed a car. Thanks to Dan Yoon for walking me through the process and being patient with my endless questions. Overall, it was a very satisfying professional experience. I got the truck I wanted, at a price point I was willing to pay. They worked with me on the interest rate and we came to an agreeable number. It was a smooth and quick transaction and being a small business owner I appreciate that. I would recommend this car dealership to anyone, because they exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the excellent review! Dan is a key component of our team here at Checkered Flag Toyota, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Job Well Done

Thank you Robby Cade for the wonderful buying experience at Checkered Flag Toyota today. From start to finish you and your crew were A+. I would highly recommend them if you are in the market for a Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear that Robby and the rest of our staff at Checkered Flag Toyota were able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you again for your business and recommendation. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Awesome car buying experience!

Brian Cossack was my sales guy, great customer service! Made everything very easy and stress free. I never felt pressured or like a problem. Brian, is still going above and beyond to assist with some after purchase modifications Inhad requested. 100% professional and excellent customer service! Recommend checkered flag Toyota and Brian Cossak any day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and recommendation! I am happy to hear that Brian was able to provide you with the outstanding customer service we strive to deliver to each of our guests. Feel free to call us with any questions or concerns. Enjoy your purchase! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

I'm happy

This was my first time buying a car at a dealership and also the first time I've ever financed a car. Thanks to Dan Yoon for walking me through the process and being patient with my endless questions. Overall, it was a very satisfying professional experience. I got the truck I wanted, at a price point I was willing to pay. They worked with me on the interest rate and we came to an agreeable number. It was a smooth and quick transaction. I would recommend this car dealership to anyone because they exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the excellent review! Dan is a key component of our team here at Checkered Flag Toyota, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

A million thanks to you.A real life saver

Thanks to Jacqueline Campbell.I arrived after dark and had to return my rental.Ut was so dark and a very long walk to where I parked.She was there to help when I needed it desperately .A big shout out to you.Thanks for being so kind and caring

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for the kind words! We couldn't be happier that Jacqueline was there to provide you with such exceptional service! We look forward to serving you again! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Best vehicle purchase experience.

Thanks to salesperson, Christina Woodward I had my best vehicle purchase experience. I was able to get the exact vehicle I wanted and she and the rest of the Toyota team made the process the smoothest experience I've ever had while buying a new car. I would definitely recommend friends to Checkered Flag Toyota as well as returning to them for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share with us! The goal of the Checkered Flag Toyota team is to ensure a smooth purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Super Experience

I had a super experience all due to Christina Woodward. She never pressured me and I never felt rushed. Spent most of the day with her and feel like I made a new friend along with getting a car that I love. I will certainly be recommending this dealership to anyone looking for a new car and will be giving them her name. Everyone that I met while I was there was super friendly and polite! I would give them 10 stars if I could! Thanks, Cindy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cindy - Congratulations on your purchase! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Christina provided you with such an outstanding experience. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great experience

I had a great experience buying my vehicle from this dealership the service reps where polite and friendly and the prices of there vehicle where excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback on your latest purchasing experience at Checkered Flag Toyota. We're glad to hear that our team was able to give you a positive experience. Congrats on your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great experience

I had a great experience purchasing my vehicle from this dealership . The service reps were polite and friendly and the prices were excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brian, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great car buying experience at Checkered Flag Toyota! If there is anything else we can do for you just give us a call! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Review for Christina Woodward

Christina Woodward, my sales advisor was helpful, professional and made the car buying experience enjoyable. She answered my questions, made sure I was satisfied with my purchase and went above and beyond what was necessary. I would recommend her to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Roland - thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Christina was there to provide you with such exceptional service! Congratulations on your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020