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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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Christina Woodward

Christina Woodward was helpful and made my car buying experience exceptionally good. She was throughly professional and went the extra steps to ensure my satisfaction. Highly recommend her to anyone looking to purchase a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. I will be sure to pass along your praises to Christina. Enjoy your purchase! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Joey Lloyd

Joseph Lloyd was the best! Made buying a new SUV easy and fun. Had been to another dealership and the experience was not good. Thanks Joey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and congratulations on your new SUV! I am grateful to hear that Joseph worked hard enough to make your purchase easy and fun. Take care! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great Experience!

Christina Woodard is awesome to work with! After a not so great first impression at another Toyota dealership, I took my mother, who was the one car shopping, to Checkered Flag Toyota. As soon as Christina greeted us, I felt at ease. My mother had not been car shopping in years and had NO idea what she was looking for. Christina took the time to show her multiple vehicles and even parked some side by side for a better comparison. What I thought was going to be a stressful day, was not stressful at all thanks to her. My mother loves her new car! When it's time for me to get a new vehicle, Checkered Flag Toyota will be at the top of my list!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing your experience at our store. It is great to know that Christina was able to provide you and your mother with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Awesome Customer Service

Cannot say enough great things about this dealership. Joey Lloyd and Danny Dalton made the shopping and buying process very stress-free. Their knowledge and customer service made for an excellent experience. I would recommend anyone in the Hampton roads area to visit this dealership and let these guys find the perfect car for you. Everyone in this location is extremely nice and happy to assist with any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Clay - We really appreciate you leaving us your input. We are very pleased to hear that Joey and Danny could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

First time buyer experience

Cannot say enough great things about this dealership. Joey Lloyd and Danny Dalton made the shopping and buying process very stress-free. Their knowledge and customer service made for an excellent experience. I would recommend anyone in the Hampton roads area to visit this dealership and let these guys find the perfect car for you. Everyone in this location is extremely nice and happy to assist with any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Clay - We really appreciate you leaving us your input. We are very pleased to hear that Joey and Danny could make your car shopping experience so pleasurable and stress free. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

New Used Car Purchase

Dan Yoon helped my car buying experience be one for the books. He was so nice and I can tell that he genuinely cares about the people making a life changing decisions such as cars LOL. Thanks again for all of your help Dan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Darneshia - Thank you for leaving us this great review. We are very happy to hear that Dan could be so helpful during your purchase. We look forward to seeing you back again in the future! Enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Great Experience!

First off, Christina Woodard is awesome to work with! After a not so great first impression at another Toyota dealership, I took my mother, who was the one car shopping, to Checkered Flag Toyota. As soon as Christina greeted us, I felt at ease. My mother had not been car shopping in years and had NO idea what she was looking for. Christina took the time to show her multiple vehicles and even parked some side by side for a better comparison. What I thought was going to be a stressful day, was not stressful at all thanks to her. My mother loves her new car! When it's time for me to get a new vehicle, Checkered Flag Toyota will be at the top of my list!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brooke - Thank you for recognizing your experience at our store. It is great to know that Christina was able to provide you and your mother with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Awesome Service

Representative Dan Yoon really made my car buying experience AWESOME! He really took the time to get to see what I really wanted in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that Dan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with him. Thank you and enjoy your new car! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Dan Yoon is the best

I spent four months looking for a new car. I contacted Dan Yoon what I was looking for and that I was on my way and he already was preparing things before I even arrived!! He smoothed out what could have easily been bumps in the roads. So grateful to have Dan. He is someone I can truly trust. I wouldn't want it any other way. Dan affirmed my choices and answered all my questions. He worked to make sure I was well taken care of. I am SO HAPPY w my new car! Thank you Dan!! Anyone who is needing a car, I'm easily sending them to Dan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new car! Thank you so much for taking the time to write this great review! I am happy to hear that Dan was able to gain your trust in our business. We look forward to servicing your future automotive needs! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020

Prompt Customer Service

Quick responses to my online shopping questions! They included lots of info for my particular search for a very specific vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Stephanie, thank you for the feedback! We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Josh Hamilton - General Manager - jhamilton@checkeredflag.com - 757-490-1111 Ext. 7020