Reviews
Exceeded expectations!
Sales associates were very friendly and made sure my needs were met. They were very accommodating and easy to work with. They definitely exceeded all my expectations. I was able to get into a new car within hours. And because of the great deals and rebates offered, it cost me much less than expected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us. At Checkered Flag Toyota, we work very hard to provide each of our customers with a friendly and efficient car buying experience. I am happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Josh Hamilton - General Manager
Incredible sales staff.
Jaclyn Campbell made my car buying process easy and trouble free. I found her very intuitive, professional, knowledgeable and very organize. I ltook her advice and have been very pleased. She seemed to alsways be one step ahead. The whole process went by so quick because of it. I am very impressed with your sales staff. Also, everyone I met was very pleasant and willing to help if needed. I will be back for my next car, and I will be sure to ask for Jaclyn. Thank you Checkered Flag.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, thank you very much for leaving us this fantastic review! I truly enjoy hearing about the experiences of our customers, and it sounds like yours was the perfect example of our team going above and beyond. Congratulations on your new purchase! Jaclyn, Pam and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Checkered Flag Toyota. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager
great service!
TatsianaAliaksakhina was very helpful and professional, she helped me from the time i was looking on the website to find a vehicle till the time we drove off the lot in a new 4runner. this was by far the best experience i have had at any dealership, the kind and friendly service of all the employees just makes for an outstanding buying experience. thank you Tatsiana for doing your job professionally and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this amazing review! I am glad to hear that Tatsiana was able to help you get into a new 4runner and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Josh Hamilton - General Manager
Professional sales staff at it's best.
A year ago, Jaclyn Campbell helped me at Checkered Flag Toyota to buy a car. She spent a lot of time with me, trying out different cars, and though I was not able to buy a car at that time due to my credit, her professionalism left an impression on me. I took a year and fixed my credit, then decided to buy a car. I called my insurance company two days ago, and they approved a car loan for me and told me about a car buying service they have with some dealerships and how I can get cheaper cars. I was VERY tempted, but Jaclyn had always kept in touch with me, and remembering the impression she made on me, I went to her first. I am soooo glad I did. Jaclyn is very intuitive. She listened to what I hat type of car, color and price I was looking, and only took me to those cars and not wasted my time with anything else but always asked if there were any other cars I would like to look at. She is very knowledgeable with the cars, and above all, organized. I do not recall having ever met a sales person, whether selling cars or any other product, as organized and aware of how the system works as she, and does it with a smile on her face. She explained the process, and everything seemed to go exactly as she said it would, like clock work. It seemed like I was driving my new car in no time as a result. Everyone I met at Checkered Flag Toyota was very delightful and helpful. Jaclyn is very fortunate to have a great team she can rely on, and as you are with her. I also want to thank Pam for explaining the warranties and finance in simple terms for me and getting me a WAY better rate than I came in with. Didn't think it was possible. Thank you Jaclyn, for convincing me to let Checkered Flag Toyota try. I only did it because you seemed convinced they could beat it. Thank you all, you are the best!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scott, thank you very much for leaving us this fantastic review! I truly enjoy hearing about the experiences of our customers, and it sounds like yours was the perfect example of our team going above and beyond. Congratulations on your new purchase! Jaclyn, Pam and the rest of the team will be glad to know that they were a positive influence for you during your visit here at Checkered Flag Toyota. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager
Simple and Stress Free
Brian was absolutely excellent during the whole purchase process. He kept in constant contact during the vehicle transfer process. The only issue we had was waiting on a financial advisor since only one was working the night we finalized everything. Brian continues to be excellent during follow up appointments to have some additional options installed at our convenience. Excellent transparency with the no-hassle price and didn't mind one bit that we ended up trading at another business. Thanks for everything guys, much less stress.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review, Dan! We really appreciate this feedback and I'll be certain to share your compliments to Brian and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager
Rookie did alright
Cricket Davenport made the whole car buying experience easy. The whole Checkered Flag team seemed to have the can do spirit. Great team effort. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you and congratulations on your purchase! I am so pleased that Cricket could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Please let me know if there is anything else about your purchase that you'd like to discuss. Sincerely, Josh Hamilton - General Manager
Brian cossack
Brian did a great job. Went way above my expectations. He showed me around, and did not pressure me to buy a vehicle. He knew what I was looking for right away and was very helpful. When it came to the pricing he was willing to work with me, and I honestly felt like I received a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason, I appreciate you taking the time to leave us a great review! I am pleased to hear Brian did a great job in assisting you in your purchase. If you need anything else in the future, please feel free to come back and visit us anytime! Sincerely, Josh Hamilton - General Manager
Brian was awesome!
The title says it all. By far, the best car buying experience I've had. I love my new 2017 Carolla. I would have never considered buying it without the great customer service and honesty Brian Cossak provided. I dont really ever want to ever have to work with another dealer, Checkered Flag is the car buying brand for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am truly grateful to hear that Brian provided you the best car buying experience ever! Thank you so much. Congrats on the 2017 Carolla! If you have any further needs, do not hesitate to come back to see us. Sincerely, Josh Hamilton - General Manager
Stress free
From the first point of contact with DeMario there was open communication. He texted and emailed and his responses were immediate for my questions. I never felt pressured and felt comfortable. I had not purchased a car in many years and he made the process easy. Thank you Demario.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Theresa, thank you for sharing your experience at Checkered Flag Toyota with us. I am very glad to hear that DeMario was able to show you his trademark customer service and make buying a car easy and pressure-free for you. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Josh Hamilton - General Manager
Stress free
From the first point of contact with DiMario there was open communication. He texted and emailed and his responses for immediate questions. I never felt pressured and felt comfortable. I had not purchased a car in many years and he made the process easy. Thank you Demario.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words mean a lot to us. We appreciate your feedback and I’m happy to hear that Demario was able to meet your needs. At Checkered Flag Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. All of us look forward to assisting you with your future sales and service needs. Sincerely, Josh Hamilton - General Manager
