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Checkered Flag Toyota

(2,583 reviews)
Visit Checkered Flag Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2017 state dealer award 2013 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (757) 512-6680 (757) 512-6680
Used (757) 512-6645 (757) 512-6645
Service (757) 512-7908 (757) 512-7908

Reviews

(2,583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Toyota from DealerRater.

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A MUST!!

This was my first time buying a car from a dealership. After years of parents giving me the big warning speech I always tried to stay away from the dealerships. And now I feel spoiled.... I didn't get any of the bad vibes that my parents warned about. I came in sat down with Jaclyn and told her my needs and my wants and budget and I defiantly fell like I got more then what I payed for. With 110% confidence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this amazing review! I am glad to hear Jaclyn was able to help you get into a new vehicle and offer a great experience! We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best Regards, Josh Hamilton - General Manager

A MUST!!

This was my first time buying a car from a dealership. After years of parents giving me the big warning speech I always tried to stay away from the dealerships. And now I feel spoiled.... I didn't get any of the bad vibes that my parents warned about. I came in sat down with Jaclyn and told her my needs and my wants and budget and I defiantly fell like I got more then what I payed for. With 110% confidence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this amazing review! I am glad to hear Jaclyn was able to help you get into a new vehicle and offer a great experience! We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best Regards, Josh Hamilton - General Manager

Professional, and knowledgeable staff

Joseph Ross helped my wife and I to select the right vehicle for our needs and budget!! We also found the finance officer (Pamela). To be patient and thorough!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Doc, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Joseph and Pamela was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best Regards, Josh Hamilton - General Manager

Becoming a Toyota Tacoma owner

Our total experience with Checkered Flag Toyota was very positive. Everyone was quite courteous, polite and extremely helpful, especially Tatsiana Aliaksakhina, who served as the lead contact and salesperson. She personified the ideal of superior customer service along with Demario (unsure if got the name totally correct) and Corey. From helping us pick the right vehicle for us to putting us in the driver's seat, the whole experience was extremely positive. Tatsiana was particularly helpful in helping us study the history of several vehicles to make sure that we got just the right choice. We spent the entire day going from one dealership to another searching for just the right deal, and we found it at Checkered Flag Toyota, thanks to Tatsiana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for this amazing review, Jim! I am glad to hear that Tatsiana, Demario and Corey were able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. We hope that you enjoy you new Tacoma and we look forward to hopefully doing business with you again in the future. Best Regards, Josh Hamilton - General Manager

Buying a Toyota Tacoma

Our total experience with Checkered Flag Toyota was very positive. Everyone was quite courteous, polite and extremely helpful, especially Tatsiana Aliaksakhina, who served as the lead contact and salesperson. She personified the ideal of superior customer service along with Demario (unsure if got the name totally correct) and Corey. From helping us pick the right vehicle for us to putting us in the driver's seat, the whole experience was extremely positive. Tatsiana was particularly helpful in helping us study the history of several vehicles to make sure that we got just the right choice. We spent the entire day going from one dealership to another searching for just the right deal, and we found it at Checkered Flag Toyota, thanks to Tatsiana.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for this amazing review, Jim! I am glad to hear that Tatsiana, Demario and Corey were able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. We hope that you enjoy you new Tacoma and we look forward to hopefully doing business with you again in the future. Best Regards, Josh Hamilton - General Manager

Great Service

Ms. Tatsiana is a great Representative. She worked with me for 7 hours trying to make sure I walked out with a car. She treated me very well. Great attitude and enthusiasm. I would recommend her to ANYONE in need of a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Stephawn, we appreciate you taking time to leave us a great review! We are pleased to hear Tatsiana did a great job in assisting you in your purchase. Thank you very much for your recommendation and we look forward to the opportunity to service you in the future. Best Regards, Josh Hamilton - General Manager

M. Washington

My wife and I visited Checkered Flagg in Va Bach looking for a reliable vehicle. We were approached by Mr. Joseph Ross, who we found to be an excellent listener, and not anxious to make the sell. He was very knowledgeable about the dealerships vehicle, and answered all my questions. I'm very pleased with the vehicle we purchased, and would work with Mr. Ross again!! Shannon, and a Pamela the finance officer were excellent as well. We are very comfortable and pleased with our experience. Well done Checkered Flagg!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for leaving us this fantastic review, Marshall! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. Congratulations on your new vehicle! Joseph, Shannon and Pamela will be glad to know that they were a positive influence for you during your visit here at Checkered Flag Toyota. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Josh Hamilton - General Manager

New Purchase

He broke down the numbers to where I was comfortable with my payments and was will to assist me until I was satisfied. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this amazing review, Jessel! I am glad to hear that our sales team was able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. It was a pleasure to assist you and we look forward to the opportunity to service you in the future. Sincerely, Josh Hamilton - General Manager

A Great Deal That's Stress Free

Just purchased a Sienna ftom Checkered Flag. This was my first car purchase that was actually fun. Love the negotiation free process and the helpful staff. The ability to see available autos and prices online helped streamline the process. Our sales representative, Tatsiana Aliaksakhina was a pleasure to deal with. She even came in on her day off to accommodate our schedule. Tatsiana is knowledgeable, helpful and so pleasant. If you need a new or used car, you won't find a better place to purchase than Checkered Flag. A great car, a great price, a great experience and extras like free oil changes and inspections. We will be back here for any future auto needs. When you go, be sure to ask for Tatsiana!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback on your latest purchasing experience at Checkered Flag Toyota. We're glad to hear that Tatiana and the rest of our sales team were able to give you an overall positive experience. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you Sincerely, Josh Hamilton - General Manager

14 Corolla S

Joe Ross and the entire team at checkered flag went above and beyond to get us not only a great deal but make this the easiest car buying experience, we will be a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Pam, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Joe and our entire staff were able to go above and beyond your expectations and provide you with the easiest car buying experience. We look forward to working with you again and hope that you enjoy your new Corolla! Sincerely, Josh Hamilton - General Manager