Reviews
Very friendly. Best in our area. They helped me to find a car in my general price range with a good maintenance history, and I left paying a very reasonable final price. Haley in particular was great to work with, neither too pushy nor careless, finding the vehicle that we ended up choosing (after thorough deliberation), and getting it brought over from another location.
Very friendly. Best in our area. They helped me to find a car in my general price range with a good maintenance history, and I left paying a very reasonable final price. Haley in particular was great to work with, neither too pushy nor careless, finding the vehicle that we ended up choosing (after thorough deliberation), and getting it brought over from another location.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're so glad Haley helped you find a well-maintained vehicle in your price range, and we appreciate you choosing Westlie Ford.
Excellent customer service from Brian. He took great care of my car. Very efficient fast service. Great job explaining everything that was done!
Excellent customer service from Brian. He took great care of my car. Very efficient fast service. Great job explaining everything that was done!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad Brian took great care of your car and took the time to explain everything that was done.
My Bronco had a recall Westlie Fird notified me then picked up my car at my house. Fixed it and returned it to me. Great service. Nice people
My Bronco had a recall Westlie Fird notified me then picked up my car at my house. Fixed it and returned it to me. Great service. Nice people
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I’ve been a customer with Westlie For four decades and will continue to utilize their friendly service in the years to come.
I’ve been a customer with Westlie For four decades and will continue to utilize their friendly service in the years to come.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Four decades of loyalty means the world to us, thank you! Jordan, Miranda and the whole Westlie Ford service team look forward to seeing you for years to come.
A big shout out to Trever Straight from Westlie Ford Washougal Wa. He did an amazing job getting our Escape 2019 on the road again Negotiating with the warranty company, With the coolant intrusion onto the engine. Did an amazing job. We are very thankful for the hard work and dedication.
A big shout out to Trever Straight from Westlie Ford Washougal Wa. He did an amazing job getting our Escape 2019 on the road again Negotiating with the warranty company, With the coolant intrusion onto the engine. Did an amazing job. We are very thankful for the hard work and dedication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had Aimee for the sale. Her two best qualities are knowledge about cars and patience. I had been to other dealerships and she treated me 1000% better than anyone else. I love my Bronco !
I had Aimee for the sale. Her two best qualities are knowledge about cars and patience. I had been to other dealerships and she treated me 1000% better than anyone else. I love my Bronco !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful job very nice work and great job on my truck always recommend buying a vehicle
Wonderful job very nice work and great job on my truck always recommend buying a vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're glad Marie and our service team did a great job on your truck.
I arrived early and they got me right in. Staff is professional, courteous and friendly. I was updated throughout so knew when my vehicle would be ready.
I arrived early and they got me right in. Staff is professional, courteous and friendly. I was updated throughout so knew when my vehicle would be ready.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We're glad Harrison got you right in and kept you updated so you knew exactly when your vehicle would be ready.
Westlie Ford service was great. All questions were answered car was done ahead of schedule.
Westlie Ford service was great. All questions were answered car was done ahead of schedule.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Westlie Ford service! We're glad Harrison answered all of your questions and had your car done ahead of schedule.
I paid Westlie Ford $388 to change 4 halogen bulbs on a 2018 Ford Fusion Hybrid. I supplied two H11 bulbs and they charged $50/each for 2xH9 bulbs that retail fior $20 O’Reilly’s (where they bought them) and $15/each at most retailers. They charged another $46 in shop supplies (on 4 bulbs?) and said they charge a 3% fee unless payment is by cash/debit (also not disclosed). They refunded the $46.69 for “Shop Fees” and felt they were doing me a favor. I feel otherwise: if it’s not disclosed in the quote, it shouldn’t be on the invoice. Not unless the scope of work changed. Changing 4 lightbulbs cost $341.69 (including their 150% markup on halogen bulbs). It’s a shoulder shrug for the dealer and price gouging to me. Imagine what 4 spark plugs, or a sensor, will cost.
I paid Westlie Ford $388 to change 4 halogen bulbs on a 2018 Ford Fusion Hybrid. I supplied two H11 bulbs and they charged $50/each for 2xH9 bulbs that retail fior $20 O’Reilly’s (where they bought them) and $15/each at most retailers. They charged another $46 in shop supplies (on 4 bulbs?) and said they charge a 3% fee unless payment is by cash/debit (also not disclosed). They refunded the $46.69 for “Shop Fees” and felt they were doing me a favor. I feel otherwise: if it’s not disclosed in the quote, it shouldn’t be on the invoice. Not unless the scope of work changed. Changing 4 lightbulbs cost $341.69 (including their 150% markup on halogen bulbs). It’s a shoulder shrug for the dealer and price gouging to me. Imagine what 4 spark plugs, or a sensor, will cost.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair