Giles Subaru

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 4, 2019

    Totally impressed by the Giles VOLVO staff and showroom during my recent transaction leasing a 2020 VOLVO XC 90 SUV. Highly recommended for a first rate... customer experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 6, 2019

    The Salesman was kind enough to stay late due to getting off of work late. He did not rush us and answered all out questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 21, 2019

    From the minute we entered the dealership, we were provided wonderful customer service and the buying experience was truly a pleasure. Beautiful dealership,... great customer service and an amazing vehicle❤️

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    December 12, 2018

    Newly relocated from another state, my car was nagging for scheduled maintenance, and as I prefer to use the dealer, I went to Giles, the only Volvo dealer... in the area. It took nearly a week to get a maintenance appointment, perhaps due to the holiday crush, but that's not a big problem. Once I got there, the staff was friendly, and the service was performed in a timely manner. I was disappointed when they told me they couldn't do state inspection, so I advised them I was going to get the state inspection just after the service, and to please make sure I would pass. They missed a burned out bulb and I had to go back a couple of hours later to get the bulb replaced. That was an annoyance.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 26, 2018

    The salesperson and owner were knowledgeable and friendly. They continued contacting and researching best manufacturer deals. Excellent price and service... brtter than a Ferrari and Lamborghini dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 28, 2017

    It was on time, staff was very polite, and it was all done quick...

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 16, 2017

    On a recommendation from a friend I decided to downsize from a larger car. I decided to give the Volvo a try. My Parents had already purchased two vehicles... from this dealership/ salesman. They were adamant that I give Jake Counselman a call. Immediately I felt comfortable asking the tough questions. He answered all with class and no pressure. I felt like he was ultimately working for me when it came to price negotiations . Everything was open, crystal clear and above board. I even brought to his attention a discount that I had discovered online, that he was unaware of due to some email snafu. He asked his sales manager and, behold, it did apply. Any other dealer would have pocketed the $3k, but they honored it and did it happily! I cannot say how impressed and "blown-away" I am with this dealership and with Jake as a salesman!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 13, 2017

    Never mind taking my car in for maintenance because it is always done so swiftly. Wish that they would have a soft drink machine .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 22, 2017

    Get on board with the Giles experience. Volvos are the best cars on the market.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 30, 2016

    My salesman, Todd Warner, most professional, knowledgeable, and enjoyable salesman I have ever dealt with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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