Reviews
Service with a smile
On time, greeting me with an open door . Everyone wore mask. Clean seat covers used in my car. Nice waiting area with free WiFi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our customer, we appreciate your kind words!
customer
Everyone was nice, explained everything and friendly. They made sure they told what additional services my car required. Also they explained the additional costs for the required services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!
Bob Howard -Mike Hall
Mike always there for my car service. Excellent knowledgeable personnel at Bob Howard, that’s why I keep coming back with a peace of mind. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Viv, for your kind words about Mike! We are very happy to hear that we were able to provide you with an enjoyable service experience!
Great Experience
I purchased a used car and had a great experience. Jared was a big help. During the test drive, we noticed a slight mechanical issue with the car. The dealership fixed it and noticed another problem which they completely repaired at no cost. I would recommend them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Best service in the area. Mike Hall is the best!
The reason I keep coming back is the service center and Mike Hall especially. We now have Three Toyota cars because of his great help when are cars need service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words for our staff, we appreciate it!
Excellent Experience!!
These guys are the best!! Mike, my service advisor was awesome!! He was punctual getting my car back on time and kept me up to date on the progress during the work!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it!
Great quick service!
Antonio was waiting on me when I arrived. He was very courteous and the buying process went very rapidly. I was impressed because I never left a dealership less than two hours.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bridget for your kind words for Antonio! We are thrilled that he provided you with a courteous car buying experience. Congratulations on your new car!
Great, quick service
Called early morning for a regular maintenance appt, got the time I wanted. They quoted me about an hour wait for tire rotation and check up, I was in and out in less than 30 minutes. Everyone was friendly and it was my first time at this dealer. Great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Holly, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Sold me a lemon
They made me feel bullied into buying a car I did not want I tried to return it after 2 days I purchased the car I wanted. From a different dealer. They would not give me my money back .it's been over 3 weeks and I still haven't received a title sincerely crystal mayhew
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for informing me about your situation. Please know that we are looking into your concerns and will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Aaron London General Manager alondon@BobHowardAuto.com
Great Experience!
I have now purchased 3 vehicles from Mitesh Gandhi. Sean Buersmeyer is a good as they come in financing! They always make the experience as "painless" as possible. They are my "go to" whenever we are in the market!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words about Mitesh and Sean! We are thrilled that you had such a great car buying experience here with us! We thank you for your continued business and look forward to your next visit!
